Question about HP Photosmart C5380 All-In-One Laser Printer

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HP C5380 WONT OPERATE ANY FUNCTION. ERROR MESSAGE

HP C5380 WONT OPERATE ANY FUNCTION. ERROR MESSAGE READS:- INK SYSTEM FAILURE-
0xc19a0023-despite cleaning as instructed-turning off&on etc

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Here are the instructions for solving that problem on the C5380.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3560275

Posted on Jun 02, 2010

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HI I HAVE TWO OF C5380 PRINTOSMART WITH PROBLEMS WITH THE PRINTHEADS &ARE NOT 12 MONTHS OLD,THERE SHOULD BE A FLYER SENT TO REPLACE ALL PRINTHEADS FOR THIS HP PHOTOSMART C5230. Regards Robert.
PS, HAVE NOT BEEN ABLE TO FIND WERE TO GET THESE PRINTHEADS FOR THIS MODLE.

Posted on Dec 17, 2010

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1 Answer

PRINTER REPORTS 'INK SYSTEM FAILURE' MESSAGE 0xc19a0023. Have cleaned everything per HP recommendations, reset several times but problem remains. Do I need to replace printhead?


1.Press '*' key on the key pad, then press the '#' key and release them both.

2.Then enter '123' to enter maintenance mode.

3.then press the right arrow (beside the OK button) until System Configuration menu appears on panel.

4.Then press OK two times to clear the error condition,

5.then cancel two or three times to return to the top menu.

6. Then power off and back on, print a test page

If this does not help you then the printer need to be replaced you can call HP and talk to the Supervisor

Apr 26, 2011 | HP Photosmart C5380 All-In-One Laser...

1 Answer

0xc19a0023


Have you tried flushing out the clogged ink from the printhead with distilled water ?

May 09, 2010 | HP Photosmart C5380 All-In-One Laser...

1 Answer

Ink System Failure - Photosmart C5380 - 0xc19a0023. Unit has been in home use for over a year and has not given any problems other than cartridge low reports. Could leaving the cartridge in till all ink is...


Solution one: Reset the product
1. Without turning off the product, disconnect the USB cable from the rear of the product.
1. Remove the cartridges from the product.
2. Wait for the 'Insert Cartridges ' message to display on the control panel.
3. Disconnect the power cord from the back of the product.
4. Wait 60 seconds.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
6. Reinsert the cartridges, and then close any open doors on the product.
7. If you receive a prompt to print a calibration page, do so.
8. Reconnect the USB cable to the rear of the product, and then try printing again.
9. If you have completed all the steps listed above and are still experiencing a problem, you need to service the product.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 03, 2010 | HP Photosmart C5380 All-In-One Laser...

1 Answer

Ink system failure on photosmart c5380 0xc19a0036


Hi


Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---

Howto Reset Photo Smart Printers

Please do rate the solution andrevert for further assistance.


Thanks
Rylee

Jan 17, 2010 | HP Photosmart C5380 All-In-One Laser...

2 Answers

HP Photosmart C6380 - 0xc19a0023


This problem is impossible to troubleshoot by just typing in this little box. HP support has documentation on this problem for your model:

HP C6380 Ink System Failure

I hope this helps!

Dec 27, 2009 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Photosmart hp 3310xi - ink failure???


Perform the steps given in the below webpage and if the issue persists then contact HP.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=in&lc=en&dlc=en&product=439491#top

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