Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP C6180 color copies (on plain paper) aren't full color

HP C6180 color copies (on plain paper) have yellow/gray tones. I replaced a low ink cartridge and received an error message that ink was out of date. I've just replaced all color cartridges with fresh and still have yellow/gray toned 'color' copies. I've recently switched to an iMac - could this be part of the problem?

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Here's the official HP solution for what you're experiencing. If you try all the steps suggested and you still have a problem, remember that you can contact HP for warranty support for the cartridges you've purchased - even if your printer is out of warranty.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00721052&cc=us&lc=en&dlc=en&product=1153494
One thing I'd try first is to print a self-test page. If you print a self-test page and the colors appear normal, you can rule out the iMac as the source of the problem.
The instructions for printing a self-test page are similar to the c7280 shown in the following video.
(do not delete) HP C6180 color copies (on plain paper) aren't full - utube.png
I am an HP employee. I do not represent HP on this site.

Posted on Jun 02, 2010

Testimonial: "Thanks for the info - this did help narrow down where the problem was! Appreciate your taking the time to respond."

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I can imagine the frustration but I want you to try this procedure:-

Ink may be new, but their nuzzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with yellow ink it means you still have a good amount of yellow ink in it and the nuzzle is not blocked. If not blotted or scantily blotted, it means yellow ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nuzzles, the procedure may be repeated over to get results.

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Try this:

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OR try calibrate the color:
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  • If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
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2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.
If the steps above did not help, clean the print head.
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Please let me know if these steps helped you or not. Thanks

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