Problem for Scanners
Generic problem for all Scanners
Fujitsu ScanSnap S300 PfussMon has sto...
I am using Vista 32 on a Dell XPS. I tried to install a new Fujitsu ScanSnap S300 which uses proprietary drivers rather than TWAIN or ISIS. While it installed, whenever I tried to access I got the error message: FuSSMon has stopped working. Software I have on this computer includes Norton 360 and Tweak VI. I spent hours with Fujitsu tech support and they even took over the computer. Of course we did the usual Uninstall and reinstall using FTP programs. I do not see this problem discussed online which makes me think it is some conflict on my machine. I have never had a problem before with any installation. My Epson flat bad scanner works with TWAIN. Any thoughts?
Same Problem
Jan 23, 2009
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I've had this issue too. They told me it's a known driver conflict with Dell laptops with video cameras. I was told to remove my camera driver to make it work, though it still didn't. Removing my camera isn't a long term option!
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fixmydell Oct 10, 2008
- Any solutions with this problem
I was told by fujitsu to reformat and relaod my vista; kind of overkill
- Guest Oct 05, 2008
- Same problem with fujitsu scansap 510 for vista, also have Tweakvi on a dell dimension
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mharisinghan Sep 08, 2008
- Same exact problem
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jadashek Aug 03, 2008
- I'm right there with you - Fujitsu Scanner (S510) and a Dell Dimension E520 running VISTA. I'd love to know if by now you have found a fix.-
jarrodbassin
Solution #1
posted on Aug 14, 2009
Rank: Apprentice
Rating: 100%, 1 votes
Solution #2
posted on Jul 24, 2009
Rank: Apprentice
Rating: 0%, 0 votes
Fujitsu has to send you 3 files to replace, keep trying the help line until you get a live person; they will email them to you. call 1-800-626-4686. This problem is not specific to Dell, happens on Compaq too.
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7 Other Users Have The Same Problem - Continued
Comment by aschuman, posted on Jun 21, 2008
exact same problem here with scansnap s510 on a vista system. anybody ever figure this out?
Comment by Thais, posted on Apr 17, 2008
I am using Windows Vista Home Premium on a Dell 530 Inspiron. I tried to install a Benq 4300u sanner which uses proprietary drivers compatibily with windows XP . I have never had a problem before with any installation using windows XP. How can I do to install my benq scanner 4300u with vista home edition sofware.
Thanks Thais Barrios...fron caracas Venezuela
