Question about OfficeMax 0M96431 Shredder

Open Question

Office Max paper shredder, model OM99733 shredded a lot of material yesterday, overheated a few times. Now when I try to insert paper, the motor sounds like it's trying to turn blades, but nothing happens.

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 35 Answers

SOURCE: The shredder jammed (too much paper) then stopped

Chances are, the overfeed caused the teeth of the gear that operates off of the motor to break.
This is very common in less expensive machines. I don't know if OM will let you return it because I don't know there policy. Most of the time retailers will attribute broken gears to abuse, which in turn is not warranted. These machines are mainly mass produced in China and obviously are very cheap. The labor and part (s) to repair are more expensive than replacing the machine.
If you do, look for a higher quality German machine i.e. Intimus, Olympia, HSM or Dahle. They cost more but they have a nationwide service arena and parts are always available.

Posted on Mar 08, 2009

Ad

SOURCE: Office Max Shredder #OM96146

Don't open it, check on product warranty policy and take it back or send it in.

Posted on Jun 22, 2008

  • 1 Answer

SOURCE: Office max shredder om96431

For me, the problem was the sensor connections. I took the unit apart (7 phillips screws, I'm not sure why I didn't have to remove the 8th.) Then I took the paper sensor unit off (2 more phillips screws.) Then I removed the little black box that both sensor wires are connected to (1 more phillips screw.) Then I pried that box open with a flat head screwdrive. Some parts fell out. I put it all back together and it worked.

If you don't want to mess with it, just remove the two wires and tie them together. The unit will always be on when turned on to Auto, but that's better than not working.

Posted on Aug 27, 2008

danforddan1
  • 192 Answers

SOURCE: shredder won't shred

They may be a compression switch on the lip where it sets on the bucket. This it to prevent it from running while its off its buckette. If this is not all the way in it wont run. Look for that clean any safty switch or buttons you find.
Slap it with your tax booklet and call me in the morning. Good luck DFD

Posted on Apr 16, 2009

rulds2008
  • 3866 Answers

SOURCE: shredder won't come on

The question would be is it getting power!!! if so the motor went bad thus causing this to fail i cannot beleave yuo shred DVD's in this even know it says it can you are still putting alot of strain on the motor.

Posted on May 25, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Shredder is making a loud noise when attempting to shred a document.


The shredding mechanism could be clogged to the max or someone tried to shred a credit card or plastic coated material.

Feb 06, 2017 | Shredder Office Equipment & Supplies

1 Answer

MY SHREDDER IS OVERHEATING


Significantly Improve the Manufacturer's Suggested Duty Cycle, from Intermittent Use: ON=6min / OFF=30min to CONTINUOUS USE

ROYAL PX1201

My comments below are addressing these 3 issues:

1 How to permanently fix the motor overheating

2 How prevent motor thermal shut-down

3 How considerably improve the duty cycle


I am sharing this info with you with the hope it may save you some time.
Did purchase this unit from Costco about 6 years ago, in 2010.
This unit is functioning well today except its motor was overhearing and going into automatic thermal shut-down.
The ROYAL PX1201 model # is PCUA: 29127H-FE ; the Lot # 111155925.
Had to open the motor enclosure quite few times for cleanup and cooling.
Note the manufacturer's recommended duty cycle is ON=6min / OFF=30min. Nobody I know has 30min time to babysit a shredder.

In thermal shut-down mode the motor would not turn in any direction.
Today I modified the ROYAL PX1201 by adding an external 12V DC computer fan for motor cooling.
Cut a fan-placement, round, 3.25inch hole into the shredder top, at the upper right of the paper-insert slit: ____O
External, room-air is being forced into the motor-and-gear enclosure at all times, non-stop.
The paper-insert slit provides the hot-air exhaust.
The fan is an ordinary plastic PC fan: 12V DC, 0.12A=120mA, XYZ=72*72*20mm ; diagonal=101mm (hole-to-hole).
Fan cost is around $5.- and the fan power supply was a separate 12V DC adapter.
Did not have time to electrically connect the fan to the shredder's internal power supply.

Today I used the shredder continuously for 8 hours with neither overheating nor thermal shutdown.
Did fill TEN 13-gallon plastic bags with shredded paper / hand compacted confetti.
On average I shredded 6 letter-size, normal thickness pages at a time / per feed, continuous feed for about 8 hours.
shredder-overheating-34nnwbaioa4ss34nmw0etrji-5-0.jpg

Jan 09, 2014 | Royal Office Equipment & Supplies

1 Answer

Running sluggish and will only shred about 5 pages at a tiem model #OM 96146 Office max


Favorite with shredders... put some shredder oil on a sheet of paper and shred the page ... you may have to do this a few times if you have never oiled inside the cutting blades.

Sep 27, 2010 | OfficeMax 0M96431 Shredder

1 Answer

My jaws shredder appears to get overheated every now and then and just stops running, is this normal? also, when I shred alot of paper sometime it will gets jammed and I have to go back and forth on the...


Remember this is a "consumer" shredder NOT a commercial shredder..... if you shred for 5 minutes you should give the machine 10 minutes for the motor to "cool-down"...it will not hurt if you also shred some paper with shredder oil poured onto the paper so that the oil lubricates the cutting blades...lastly; if the shredder is rated to a Max. of 10 sheets(as an example.)..you will have fewer problems if you only shred about 70 % of that number. ***Think of your car...it will go 100m.p.h.....but how long will it last if you drive it at its maximum speed all the time.????

Jul 17, 2010 | Royal Jaws Shredder

1 Answer

Royal 85x crosscut shredder stopped working


Some shredders aren't designed to shred anything more than paper. Credit cards, staples, paper clips and the like could have jammed it up. Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here: http://hubpages.com/hub/Paper-Shredder-Oil

If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders

May 25, 2010 | Royal 85X Shredder

1 Answer

Machine won't shred. Does turn on, and goes in


You dont say make or model so...get some shredder oil into the cutting teeth where you insert the paper...especially if its a x-cut shredder..make sure once in a while you shred a piece of paper with some of the oil poured onto the paper for lubrication of the cutting blades.

Mar 04, 2010 | Office Equipment & Supplies

1 Answer

My shredder won't continuously shred a piece of paper. I have to reverse it then turn it on again multiple times to shred just one piece of paper. Can I fix this?


If it is a x-cut shredder try oiling ( with a lightweight shredder oil ) onto a sheet of paper then shredding the sheet of paper to get the oil down into the cutting teeth....also try cleaning the "eyes" which are in the middle were you insert the paper..( they may be dirty.)

Nov 19, 2009 | Office Equipment & Supplies

1 Answer

Shredder won't come on


The question would be is it getting power!!! if so the motor went bad thus causing this to fail i cannot beleave yuo shred DVD's in this even know it says it can you are still putting alot of strain on the motor.

May 25, 2009 | OfficeMax United Consumer Electronics...

2 Answers

The shredder jammed (too much paper) then stopped and won't shred. It makes a noise, but when I insert paper, it won't shred. Is there a reset button? I picked paper out of the blades with a pair of...


Chances are, the overfeed caused the teeth of the gear that operates off of the motor to break.
This is very common in less expensive machines. I don't know if OM will let you return it because I don't know there policy. Most of the time retailers will attribute broken gears to abuse, which in turn is not warranted. These machines are mainly mass produced in China and obviously are very cheap. The labor and part (s) to repair are more expensive than replacing the machine.
If you do, look for a higher quality German machine i.e. Intimus, Olympia, HSM or Dahle. They cost more but they have a nationwide service arena and parts are always available.

Mar 07, 2009 | OfficeMax 0M96431 Shredder

2 Answers

Shedder one works


This is an issue with the paper feed sensor which may be a electronic eye or a mechanical switch if it is mecanical you may just have to jiggle the switch a few times, occasionally paper may get stuck behind it not letting it activate. If it is electronic you have bad sensors or bad pc board and you'll have to contact the manufacturer for further info.

Mar 07, 2008 | Aurora Global AS501X-MS Shredder

Not finding what you are looking for?
OfficeMax 0M96431 Shredder Logo

Related Topics:

208 people viewed this question

Ask a Question

Usually answered in minutes!

Top OfficeMax Office Equipment & Supplies Experts

ROCKIT957

Level 2 Expert

41 Answers

Randy Schumann
Randy Schumann

Level 2 Expert

391 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22219 Answers

Are you an OfficeMax Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...