Question about OfficeMax 0M96431 Shredder
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Posted on Jan 02, 2017
Chances are, the overfeed caused the teeth of the gear that operates off of the motor to break.
This is very common in less expensive machines. I don't know if OM will let you return it because I don't know there policy. Most of the time retailers will attribute broken gears to abuse, which in turn is not warranted. These machines are mainly mass produced in China and obviously are very cheap. The labor and part (s) to repair are more expensive than replacing the machine.
If you do, look for a higher quality German machine i.e. Intimus, Olympia, HSM or Dahle. They cost more but they have a nationwide service arena and parts are always available.
Posted on Mar 08, 2009
SOURCE: Office max shredder om96431
For me, the problem was the sensor connections. I took the unit apart (7 phillips screws, I'm not sure why I didn't have to remove the 8th.) Then I took the paper sensor unit off (2 more phillips screws.) Then I removed the little black box that both sensor wires are connected to (1 more phillips screw.) Then I pried that box open with a flat head screwdrive. Some parts fell out. I put it all back together and it worked.
If you don't want to mess with it, just remove the two wires and tie them together. The unit will always be on when turned on to Auto, but that's better than not working.
Posted on Aug 27, 2008
SOURCE: shredder won't shred
They may be a compression switch on the lip where it sets on the bucket. This it to prevent it from running while its off its buckette. If this is not all the way in it wont run. Look for that clean any safty switch or buttons you find.
Slap it with your tax booklet and call me in the morning. Good luck DFD
Posted on Apr 16, 2009
SOURCE: shredder won't come on
The question would be is it getting power!!! if so the motor went bad thus causing this to fail i cannot beleave yuo shred DVD's in this even know it says it can you are still putting alot of strain on the motor.
Posted on May 25, 2009
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