Question about SanDisk Sansa e250 MP3 Player

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Wont load hi i got my Sansa e250 a few months back it worked pretty good for the first couple months but then my music started to get corrupted on its own and then when i deleted everything i tried starting it up and it wont even get past the refresh database part.........is there anyway to fix it?

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  • drummerguy92 Apr 13, 2008

    it partly fixed it when i did the firmware update but now all it does is restart and start itself and doesnt even make it to the music screen is there anyway to fix that?

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  • 4,102 Answers

Hi try this
1 with mp3 player off switch lock/hold button to on
2 press and hold rec button on left hand side keep held down
3 switch on whilst still holding down rec
4 it should now say recovery mode
dont do nothing now dont connect to computer before you do this goto sandisk website and download the latest firmware once downloaded open the file then it will take you through the process of updating the firmware ok
let me know how you get on ok and if you need further assistance ok

Posted on Apr 09, 2008

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1 Answer

Sansa


Hi,

From initial appearances, it would seem that you are running out of disk space with your Sansa e250. Should this have happened, there is a strong possibility that the filing system would also have been corrupted. The best would be to reformat and/or perhaps even to re-install the firmware. This is so as to start fresh/anew.

Incidentally, computerrep, anoother resident expert is with Sansa/Sandisk, you may have better luck with his able assistance. In a similar concern, he has posted this solution.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jun 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Help no installation cd


No installation CD is required with the E250. I use Windows Media Player to catalog my music and load it to my MP3 player. It works pretty well with the Sansa.

Mar 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Cant load pics to mp3


Did you download the pictures with the Sansa Media Converter? If not they wont be shown in the Mp3 Player.

Feb 23, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Formatting


Hi,

If for some reason the Format option is gone, then perhaps some of the firmware or settings have been drastically changed or worst, corrupted.

A couple of things you can try:
a. do a soft reset - press on the Power/Menu for 15 seconds;
b. do a full settings reset - Main Menu/Settings/Reset All;
c. do a Format - Main Menu/Settings/Format but all in the internal memory will be erased;

If the above will not work, you can also try:
1. download and run in your PC Sansa Connect Recovery Tool
2. read the How to use the Sansa Connect Recovery Tool and follow the instructions carefully;
3. doing #1 will erase the corrupted files, unfortunately so with everything else. It will then restore the device software to an uncorrupted state.

Hope this be of help/ Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa music transfer problem


Thats probably the best idea to erase everything and start anew. You can format the device in My Computer>Device Name (e250)>Right Click on it and select Format. This will erase everything on your device. If you are getting Bad Track from just a few songs, just delete them as they may be corrupt. Also, you need to keep some free space on the device to create the database. Keep at least 6MB free for every GB. Best of Luck.

Oct 08, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

I have a pretty big problem with my sansa e250


Linux = problems - go to Linux forum after grabbing as much software info as you can from Sandisk's website.

Aug 18, 2007 | SanDisk Sansa e250 MP3 Player

9 Answers

I need help with my sansa e250 mp3 player


Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

Apr 21, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

My player is really messed up...


I deleted my Music folder completely from the Sansa and opened a new one and added music and it worked just fine.

Jan 31, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Stuck on refresh database screen


Hi tt, First, I would delete all the files in your Sansa>Music folder - you may have a corrupt or un-recognizable file that is stalling your "refresh". Check and see if your player refreshes correctly - if it does, update the firmware (see below). If this doesn't stop the problem, you may have to format your player - Windows Explorer>right click on Sansa Player>Format>make sure it is FAT32 and unclick "quick format">Start. You will lose all files that you have not backed up - but your player should start up correctly. Then, make sure that you have the latest firmware update - here is the place to get the updater: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 - instructions are on the site. After the update, add the files again and see if the unit refreshes - if it does not - it's probably a bad file. The only thing you can do is to add the files singly (or in small batches) until you find the problem file - I hope that you do not need to go this far! Sandisk has fixed most of the software problems that folks encountered in the last six months - IF you keep you keep up with the firmware upgrades. BTW - I have had my Sansa e250 for two months and have had zero problems - I LOVE it! Hope this helps, Steve

Jan 03, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Not leaving anytime soon...


Although you have excellent virus protection it is a virus. But there is a solution, if you go to mcafee.com you can download a program "stinger" it's free so don't worry. Run the program with your Sansa in MSC USB mode otherwise Stinger will not recognize the Sansa in a directory. Now, When You add Directories do not take off your C drive because your music files might have the virus this program removes them without removing your music files. PS: I also Defraged and formatted my Sansa, not sure if its neccessary.

Sep 30, 2006 | SanDisk Sansa e250 MP3 Player

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