Question about Brother MFC 9700 All-In-One Laser Printer

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Copy is too light after installing new toner and drum,

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Did you reset the drum counter after replacing the new drum? Open the front cover and press the option button... then just select reset drum counter...and press set...

Posted on Jun 02, 2010

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Hi you have not said the toner type you replaced with though that will give not completely black copy. The problem may have been the drum unit installation. Make sure the charge unit over the drum service is present ie the one with a mesh wire like grid. If present, clean it or wipe with a soft clean and dry cloth. Clean the saw-tooth like metal plate inside that unit by slow blowing and make sure no toner particles are there. Finally screw the unit properly on the drum unit and your problem is solved.

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When you were replacing the drum did you tuch the drum surface?Best would be that you take some toner on piece of cloth, and polish the drum, while turning it in good direction, that the cleaning blade can clean it.After you must let it copy about 50 copies.

You can try to replace the whole drum unit cexv14, or clean the laser unit.

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My printer drum light is lit and will not copy. I have put in a new drum and the is still lit and will not copy


Hi
Please follow the bellow instruction…
Open the front panel.
Remove the toner and the drum.
Remove the toner from the drum.
On each side of the toner, there should be a little glass. Put the piece of duck tape on one of them.
Put everything as it was.
Turn on your printer.
Now, the low toner light should be gone and the green light should be on.
Now, you can empty your cartridge.
If the Drum light is still lit after replacing the drum unit, the Drum counter may not be reset.
Reset the Drum counter as follows:

Open the front cover.
Locate the control panel button under the LED lights on the left side.
Pres the control panel button until all lights are lit, and then release it.

The Drum counter is now reset.


Thanks for contacting fixya.com



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I have Panasonic Workio DP-2310 copier and there were multiple lines the length of the copy .I cleaned entire copy and drum area and installed new toner cartridge now the copies are coming out blank , no...


check you drum charge connection between drum unit and developer unit, two metal strips at back that contact when the two unit are closed. none or bad connection means no charge and then blank copies

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Hi

When you were replacing the drum did you tuch the drum surface?Best would be that you take some toner on piece of cloth, and polish the drum, while turning it in good direction, that the cleaning blade can clean it.After you must let it copy about 50 copies.

You can try to replace the whole drum unit cexv14, or clean the laser unit.

Also could it be that the toner unit, or toner cleaning blade are not properly distibutes the toner accross the developing/toner cylinder.

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Check the toner supply, it may be running out of toner. Check the bottle or cartridge for correct install. Turn the machine on and let it warm up, Recheck the copy quality. If it is still light run a dozen blank copies, then a test copy if it is improving the toner is depleted and need to catch up, if it isn't there may be a problem with the toner add system.


Hope this is of some help.
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Drum may be defective must be repalced.

When replacing drum, be sure to reset the drum counter for HL 5150D:
-Open the toner compartment door, and hold the go button for 5 seconds.

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This Machine needs a copy cartridge. Replacing the toner will not clear it. The copy cartridge is the drum unit which is why the drum light is on. With the new copy cartridge a chip on the cartridge will reset the counter and clear the "CC" and the drum light. If you cant find this I can send you one. I believe on this model it is user replaceable.

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