Question about Magellan MapSend WorldWide Basemap (980640) Maps Software

3 Answers

When I launch the Mapsend World wide basemap app I get an error message asking me to insert the CD with the volume Label MSendWW_100d and retry or cancel. Even with CD in the response is the same. The volume label on the CD is correct and dvd drive is operating good. I've also installed the 1.3 patch.

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  • ppittard Jun 02, 2010

    Tried installing from back up cd, all files appear to be there but can't get past the mapsend autorun file, keeps coming up with warning message.

  • ppittard Jun 03, 2010

    It told me I'd been doing everything I could to get it to work


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Is it so that the CD has a lot of scratches?. If so maybe the drive cannot read it properly. Try cleaning the CD with liquid soap and water. Be sure not to create any more scratches on the CD during the process. Wipe it with a soft cotten cloth and dry it THOROUGHLY. Try it again if it still doesnt work then maybe there are too many scratches. To check whether your drive is reading the CD properly copy all the contents of your CD to your hard drive. This will ensure that the drive is able to read every peice of data. If this is working and still you are getting the same error then it is a software problem. Try uninstalling and re installing the application.

Posted on Jun 02, 2010

  • Mohsin Idrees
    Mohsin Idrees Jun 02, 2010

    May i suggest that you try installing the software on another pc/laptop to verify that the problem is in your PC or not. It can be any thing a corrupt Windows or an irrelevant registry entry etc. If it turns out fine in the other PC/Laptop then you need to fix your PC most probably by re installing Windows.

  • ppittard Jun 03, 2010

    thanks for the suggestions but no still no progress. There are some scrathces on the CD but even copying across the data to the hardrive and running it from there gets me the same result only the location is different.

    I've loaded it onto another pc with the same outcome. Given the price I think I'll just purchase another version and be done with it.


    'thanks for your help


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I have this same problem and have not found a solution. Suspect the CD was coded wrong by Magellan. Have tried on 2 XP computers and one running Win 95. All give the same error message before the program starts. The CD came with a SporTrak Map gps from FactoryOutletStore. Magellan has discontinued the unit and no longer supports it.

Posted on Sep 03, 2010

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First try to repair it.
for that open my compute then open the disk and run setup exe then chose repair option then it repairs it.
then you can launch Mapsend .
If still same issue then download revo uninstaller from below link.
Click here
Then install it in computer then run revo then select Mapsend and uninstall remove all reg keys when it ask for remove.
Then reinstall it from disk then it will work fine.
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Jun 02, 2010

  • ppittard Jun 02, 2010

    Thanks for the advice Krish but still no good. I've followed all the steps you recommended but still get the same warning message when the cd is inserted.

  • Download it's patch from below link then istall then check.
    Click here

    Give me exact error when you try to install software from disk.
    Let me know if you need further assistance.
    Thanks for using FixYa.


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