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I can't start my tomtom one nor can i access tomtom home to download the program onto my computer. can you suggest a solution?

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  • ashaleigh1 Dec 26, 2008

    i just got my tomtom and i turn it on and select the lanuage but then it goes to a screen that says "NO MAPS FOUND" and it wont do anything!

  • genepr Jan 03, 2009

    It started once so i keyed in my home address wrong then i tried to reset holding the power button for fifteen seconds and now it wont restart plz help me

  • DUJUE Apr 18, 2009

    I'M HAVING A PROBLEM SETTING UP MY TOMTOM AND HEARING IT. WHAT STATION DO I PUT MY RADIO ON FOR IT TO FEED THROUGH?

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1 Answer

How do i get tomtom home back onto computer


I recently had to update my TomTom One in response to an email I received. Had to scramble to find the USB cord to connect to the computer. After that, I contacted the TomTom site and downloaded Home and updated. Home is still on the computer for future updates. You should be able to go to the TomTom site and download Home again.

May 16, 2016 | Tomtom XXL GPS

1 Answer

Traveling through Colorado and it can't find a satellite for the last 45 minutes. Using it in a semi truck


This issue might occur due to the QuickGPSFix data or the application on the device being corrupted.


To correct the issue, we will need to clear the Download, Ephem and Empheris folder contents.


The 'Downloads' folder will now need to be cleared. The steps to perform this are listed below:


1) Click 'Start' and go to 'My Documents'.

2) In 'My Documents' there is going to be a TomTom folder, open this.

3) There should now be a HOME folder, open this.

4) There will now be a 'From Device' folder, delete this entire folder.

5) Once this folder is deleted, open the 'Downloads' folder and delete everything inside of it.


Now let us delete the Ephemeris folder contents from the computer first, since it saves the GPSFix information. If this information is corrupted, it can prevent the device from acquiring the satellite signals and locking onto them.


To do so:

1. Unplug the TomTom device from computer (if connected).

2. Fully Exit TomTom HOME.

3. Locate the "Ephemeris" folder in the following location on your computer:


Windows XP: C:\Documents and Settings\<username>\My Documents\TomTom\HOME\Download\complete

Windows Vista: C:\Users\<username>\Documents\TomTom\HOME\Download\complete

Macintosh: Macintosh HD/<username>/Documents/TomTom/HOME/Download/complete


4. Select all the contents of ephemeris folder and delete them.


Close that window and connect the TomTom device to the computer. Then open [My Computer] and double click on TomTom Drive icon to open. Delete the contents of Ephem folder. This should delete the contents of GPSFix from the device as well.


You can then update the device to download the latest device updates, which will automatically include the QuickGPSFix update. Hence forth the device should detect the GPS signals correctly

Apr 02, 2011 | Tomtom XXL 540S GPS Receiver

1 Answer

I have a tomtom one 3rd edition which i cannot get installed onto my computer


Assuming you have downloaded TomTom home onto you computer, Once you connect the lead to you device it should ask if you want to connect to your computer. TomTom.com.

Jan 30, 2010 | Tomtom ONE GPS Receiver

3 Answers

How do I update my tom tom xl once it is plugged into my computer?


you need to download tomtom home from the tomtom site. it will do it almost automatically.

you can download tomtom home HERE 744b387.gif

just choose your operating system, then after you run it on your computer, just follow the on screen instructions.


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Oct 14, 2009 | Tomtom One XL GPS Receiver

2 Answers

TomTom Home will not download from www.tomtom.com


I have down loaded western map from tomtom home for free and all my map of the UK vanished and now there is no map in my tomtom will any one help me out to solve my mysterious problem rasana

Jun 28, 2009 | Tomtom One XL GPS Receiver

1 Answer

Need help resetting my receiver! After hooking up to computer and accessing TomTom Home.......nothing works!


sorry i'm late .... download old tomtom home 2,5 because the new one(2,6) is being used from many people that's why it's so slow and sometimes it doesn't respond.

Apr 18, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Cant download my tom tom


Have you got the disc which comes with it? Download tom tom home from the tomtom website otherwise. This will install tomtom home onto your computer and you should then have the correct links/buttins on this program to download. Before updating your tomtom if it has a removeable SD card-do make a copy of it onto your pc as a backup. My brother used updates which messed up his software on the tomtom a while ago but my backup(same model tomtom) saved him!

Jan 02, 2009 | Tomtom ONE GPS Receiver

1 Answer

2 years old need to update maps tomtom 910


Hello mm1112,

Map updates for your TomTom GPS can be purchased and installed through the TomTom HOME GPS manager program. You will need to download and install the TomTom HOME software onto your computer.

You can find this software on the TomTom Plus Services website located here: http://www.tomtom.com/plus/service.php?ID=17.

Best regards
Ken
Go Ahead. Use Us.

May 14, 2008 | Tomtom GO 910 GPS Receiver

3 Answers

Downloading tomtom HOME 2


Hi rayncate.
64 bit vista is supported.
please let me know the exact error message you are getting.
There are a number of things that could be the issue.

Feb 18, 2008 | Tomtom ONE GPS Receiver

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