Question about Microsoft Xbox 360 Console

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Ok when i first got xbox live until

Ok when i first got xbox live it was fine till i lost my account . Because it all started when i got a new computer and my mom said to not put the ethernet cord in the xbox.

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Hi
if you lost your account or your gamertag here is the tip to recover the gamertag

1.make sure you are connected to the internet
2.logout/sign out other profiles in the console
3.press the guide button or the silver button in the middle of the controller
4.chose recover gamertag
5.enter the gamertag
6.enter the email and password ( email or windows live ID this is the email you use for the sign up of the gamertag)

Posted on Jun 07, 2010

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Posted on Jan 02, 2017

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If my son has XBox Live Gold Membership do we just need an internet connection to play or do we require extra GB per month to play?


The xbox live gold membership is paid for when you buy it. It never runs out until you have used all of the time you bought. Like say you bought a 12 month subscription it will last you the whole year until the day you bought the last one and activated it. Only time you use money is when you want to buy something from xbox live. All you need is the internet wifi or direct cable works. You can actually use your xbox live account on any xbox. Say if his friend has an xbox and has xbox live he can then use his account on his friends xbox to play online with his friend. You dont have to worry though every time he goes to an xbox he has to recover his xbox live account info so no one else can use it while he is using it. There is also a few new updates to keep his account safe as well when he does want to do something like that. also you can go into family settings and make it so he cant buy anything with out a pass code even put a timer on it with a pass code to limit time of play. So inclosing no you dont have to buy GB it just uses your internet connection and it does cover the cost of play for as long as you bought the subscription. Hope this helps :)

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Ouch! That sucks. There is a support page for this kind of thing though. Forgetting both the email and password associated with it. Try starting here:
http://support.xbox.com/en-US/my-account/microsoft-account/lost-password-solution
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Your best bet is to go to a local video game store, where they will be able to remove the settings through a data transfer. If that doesn't work , you may have to get a new hard drive. You can always recover an xbox live account from another xbox, so don't worry about losing your account (unless the account was never connected to Xbox Live in the first place, then there's a good chance you lost your account).

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http://support.xbox.com/en-us/pages/xbox-live/how-to/xbox-live-account-management/manage-live-id.aspx#sectionNO-1

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Hello Tony

Once an xbox live account has been created, you cant reset it, without knowing the Log in and password.

It looks like he is still stuck on creating the account though.

Best thing to do is create a new hotmail/windows live account on separate computer, like your home PC.

Once you have created the new account, try rebooting and setup your xbox live account again, but this time enter the new user name and password of your new hotmail account.

This should work and you can continue through the rest of the process.

If it doesnt work and you have already activated the account with the old email address, you will need to speak to Microsoft customer services, to reset your account.

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This problem indicates that there is a error with your account. I suggest going to http://www.xbox.com/ and seeing if you can log in there. From there you should be able to access accounts and billings. Make sure your account is up to date. If it is not then do so and test xboxlive connection once more.
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