Question about Sony Playstation 3 (PS3) Console

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When I turn ps3 on in turns red and it is saying serious problem get help from tech support

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Take it back to where you got it

Posted on Jun 03, 2010

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Hi my name is mike and have a serious problem with my playstation 3 well my system froze up in the middle of a game so i turned it off to reset it and now a red screen comes up and says a serious error has...


Try to start to the system in safe mode to check if this will resolve the problem.Safe mode is available to PS3 system software version 2.60 or later. To do the safe mode follow these steps:
  1. Verify that the power indicator on the PS3 system is solid red, and then turn off the MAIN POWER switch.
  2. Turn on the MAIN POWER switch, then touch and hold the power button.
  3. Keep touching the power button even after you hear a short beep after 5 seconds.
  4. After 10 seconds, you will hear another short beep and the system will shut down (release the button at this point).
  5. Touch and hold the power button again.
  6. Continue touching the power button even after you hear a short beep after 5 seconds.
  7. Release the button when two short beeps are emitted after 7 seconds.
  8. As instructed by the on-screen message, press the PS button to start up in safe mode

Mar 30, 2011 | Sony Playstation 3 (PS3) Console

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My ps3 says "a serious


This is one of the most serious PS3 errors you can get. You can try access the PS3 service menu and doing a restore.

How to get access to service mode
  1. Make sure the PS3 is turned off,
  2. Press and hold the power button on the PS3 it will power on then power off.
  3. When it's off press and hold the power button again until you hear two consecutive beeps.
  4. It will ask for the controller to be connected via the USB cable,
  5. Turn on the controller and you will have access to the menu.
Hope this helps.

Feb 09, 2011 | Sony Playstation 3 (PS3) Console

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When i turn on my ps3 this red screen comes on and says a serious error has occurred contact technical support for assistence


ok i would do what it says and contact them the number for them is 0818365865 and that number only works from housephones not mobiles hope that helps you

Jan 12, 2011 | Sony Playstation 3 (PS3) Console

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Playstation 3 (PS3) Console: red screen saying Serious Error has Occurred...


Well, of course you should first try unplugging, replugging, turning it off on the backside button, turning it back off, holding the on/off button 3-4 seconds while it is on, and so on.

If neither of all these things work, there might be corrupted data or you might need a firmware update (hate those on mp3's, then how is it on ps3's? >.<).

But for those, you would need to contact customer support, as it says on your red screen message.

Customer support:
Choose your language and then go for support
http://www.playstation.com/country-selector/

If you cannot find the customer support on your region (which I highly doubt), just go for the customer support of Sony: http://esupport.sony.com/


Hope this helped

May 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I have the red screen when I turn on my ps3 it


If you're still under warranty, then I suggest you send it in to Sony. From what I heard, it didn't take very long to send the unit and receive the unit back from Sony.
You can fill out a service request on the official site.

Apr 20, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Wen i turn my ps3 on i get a red screen say ' serious error'


hardware failur could be many things ring tech support ul probs have to send it off

Aug 31, 2009 | Sony Playstation 3 (PS3) Console

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When i turn on my ps3, it goes to a red screen that is mostly in a different language except one line that says a serious error has occured,need tech support


okay thats the the playstation red ring of death lol, you need to bring it to sony for repairs lol sorry to hear bout that i hope it works out for you

Apr 01, 2009 | Sony Playstation 3 (PS3) Console

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