Question about HP OfficeJet J4580 All-In-One Laser Printer

1 Answer

The little button on the panel is blinking and the printer has been saying that it is shutting down-for 24 hours! Help!

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  • Ben Johnson Jun 02, 2010

    Does it say anything besides "Shutting down"?

    If it just isn't turning off, I'd unplug the power from the printer and the wall, leave it unplugged for a real minute and then plug it back in and turn it on.

    This post on the HP forum looks similar.
    http://h30434.www3.hp.com/t5/Printer-All...

    I am an HP employee. I do not represent HP on this site.

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Please remove the power cable from the back of the printer.
Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.

We have to press the keys on the printer. Release the buttons as soon as the power cable gets inserted to the printer.

Posted on Jun 02, 2010

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  3. Press the RESET button and the minute digits will blink.
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The Error Code designations indicating a malfunction, or no malfunction, are listed below:

"12" ... indicates no error has occurred.

"21" ... X-Ray Protect circuit.

"22" ... Short Protect circuit.

"23" ... Horizontal Deflection failure.
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Good Day,

This model is equipped with a self-diagnosis feature to help with diagnosis of shutdown problems. To activate this turn the unit on let it shutdown then press the input and menu buttons on the front panel simultaneously and hold them in for 5 seconds after 5 seconds the power LED on the front panel will blink a two digit sequence. This will be one set of blinks a short pause then another set of blinks, this will repeat 5 times.
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2. SHUTDOWN AT POWER WITH SELF DIAGNOSIS ERROR 2 2. CHECK FOR OPEN FUSES F9A04 AND F9A05 PART # 283P043090 ON THE +24 AND -24 VOLT LINES. IF THE FUSES ARE OPEN THE CONVERGENCE OUTPUT CIRCUIT WOULD BE SUSPECT.

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