Question about Canon MultiPASS MP700 All-In-One InkJet Printer

4 Answers

MP700, black ink will not print.

On MP700, black ink will not print. All other colours fine. Print head was replaced not long ago due to same problem. Replaced also 'ink pump?'. (I thought that is what the repairman said).

Posted by on

  • 8 more comments 
  • Dominic Joslin Apr 09, 2008

    The cartridge does not seem to be blocked nor sticky, ie: it soaks freely into a tissue touched under the exit pad, in the same manner that the colour tanks do. The colour tanks work fine.

    Prior to replacing the printhead last time, I tried replacing the inktanks with new, original mfr. ones, but it made no difference. I don't think this is going to be the solution this time either.

    Last time, after first replacing the print head, the repairman told me that the 'ink pump' was the problem, and replaced it too. What can you tell me about this? Can you advise the method to get access to this component, or if it is even a valid fix?

    I also tried soaking the bottom of the print head in boiling water, and then flushing out the print head top and bottom with running water.

  • Dominic Joslin Apr 09, 2008

    The cartridges are several months old, and I refill them with a compatible, matching quality ink. The ink soaks freely into a tissue touched under the ink exit pad, so I cannot see how the cartridge itself can be the problem, as it contains no complex technology, ie: just a tank, a sponge, and a soaker pad.

  • Dominic Joslin Apr 09, 2008

    It just stopped working, although progressively over a day or so.

    Can you tell me how to get to the ink pump, and it's 'tube' that you refer to? Do you know where in tHe machine the ink tube is? Thinking about it, it must be in the print head, as the ink only travels from the tanks to the print head, and tHen to the paper. Is that right?

    Do you know where I can find or view a shop manual for the MP700?

  • Dominic Joslin Apr 09, 2008

    The colour cartridges are all OK. It is only the black that is an issue. I always put a bit of tape over over the bottom of the cartridges as soon as I take them out, to ensure that the ink won't dry out while I am filling others, etc.

    By park pad, I presume that you mean the small round (metallic mesh?) pads that the ink pads on the bottom of the cartridges contact?

    There don't seem to be any 'chips' on the cartridge, so I assume that you must mean on the print head. IE: the little gold contacts on the back of the head. (I understand that newer Canon printers have chips on the cartridges).

  • Dominic Joslin Apr 09, 2008

    Sorry guys, but the problem is still here. I have thoroughly cleaned the head, by firstly placing the print head in a pan with 2-3mm of boiling water, with a touch of ammonia added. I did this until no further ink came from the unit. I then held the print head under a slowly running tap so that the water landed on the mesh pad where the ink tank felt usually contacts to transfer ink. I did that for a while to flush out any ammonia. Then I syringed some Windex onto the mesh pad and observed it slowly soaking into the pad. And then put the print head head under the tap as described earlier. At all stages, I repeatedly placed the unit onto folded tissue paper to 'wick' the moisture out of the print nozzles. After all this, and with a freshly loaded ink tank, still no black print, either text or solid blocks of colour (as in black fill in Excel cells). Other three colours are printing perfectly. Any ideas from here?

  • Dominic Joslin Apr 09, 2008

    Does "Good luck" mean I am on my own with this now?

  • Dominic Joslin Apr 09, 2008

    Can you tell me how to get to the ink pump and it's tube? Thanks.

  • Dominic Joslin Apr 09, 2008

    Thank you for your continued efforts to assist me. Although I haven't yet got the problem fixed, I am impressed with everyone's efforts to find a solution. Please pass this thank you on for me.

  • Dominic Joslin Apr 09, 2008

    I have sent away for the service manual, and I'll let you know the result. Thank you very much.

  • Dominic Joslin Apr 21, 2008

    Yes, eventually we resolved it, oddly enough with the help of a TV technician, though it was his innate persistance rather than his TV knowledge that did it.

    We found out that the foam pad at the bottom of the ink tank had hardened somewhat, and had shrunk back so that it was not contacting the soaker pad on the print head. What had prevented us from discovering this earlier was the fact that the ink tank foam still 'wicked' ink OK when one touched it by finger or with a tissue, so it seemed OK.

    We noticed that the colour tanks were leaving a trace of ink on the metalic mesh pad covers, but the black was not. We had cleaned the print head satisfactorily by soaking the base in boiling water with a little ammonia and window cleaner, and even though we tried i\unsuccessfully to print with it, we eventually tested its ink transfer capability by applying ink to the mesh pad cover directly from the ink replacement syringe, and noticing that it flowed through to the print nozzles OK then.

    There remains some mystery about the whole thing, because after I had the printhead replaced last year, only to have the machine stop printing soon afterwards, there was a brand new inktank in place. I suspect that this might be a little bit of a design fault with the MP700's, due to having experienced this on and off during my ownership of the machine.

    Thank you for your continued interest in this problem. Please pass this reply onto your fellow staff members.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,226 Answers

Hello,

Please try another new black ink maybe it was clogged out and sticky.

try to soak the black ink onto the lukewarm water (only the ink outlet) for 15-30 seconds then wipe it to dry and try.

may this help.

Posted on Apr 09, 2008

  • 1 more comment 
  • Emelio Navaja
    Emelio Navaja Apr 09, 2008

    Please, try to fix the cable connecting the printer head towards your panel board maybe got loose connection. Maybe you need to check the circuit board of the printer in the since that some parts busted on the circuit board. our university encountered many time this problem and to find out hat the circuit boad of the printer got error.

  • Emelio Navaja
    Emelio Navaja Apr 09, 2008

    That is the best things dejayajay, i konw that some problem can be solve here but into the extreme some issues needs to diagnose personally.



    melnavz

  • Emelio Navaja
    Emelio Navaja Apr 21, 2008

    Good for you! I hope you will continue using fixya soon.



    Have a nice day!

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,889 Answers

How long has it been since you have bought the cartridge? If its a new cartridge and its acting up then i would rather go to the store and get a replacement.. You can't rule out the possibilty of a screwed hard disk..

Posted on Apr 09, 2008

  • 2 more comments 
  • eagle338
    eagle338 Apr 09, 2008

    Sorry i typed hard disk by mistake.. its cartridge..

  • eagle338
    eagle338 Apr 09, 2008

    Most manufactures put small chips in the ink cartridges. The driver software knows when you have inserted a re-filled "same cartridge". Hence you get into trouble sometimes..
    Theres one way around this wall.
    Keep at least two emptied cartridges. (Prefered three).
    Go ahead & refill them & store them standing up so the nozzle does not dry out. Rotate your replacements.

  • eagle338
    eagle338 Apr 16, 2008

    Hi! Did you fix the problem?

  • eagle338
    eagle338 Apr 21, 2008

    Hi did you succeed in fixing it?

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,037 Answers

Have you tried cleaning the head on the unit? Did black just stop working or did you just put a new ink cartridge into the printer.

The tube from the ink pump is most likely clogged, this printer had a poor design when made. You can try unclogging the tube and cleaning the head but I think that this problem will be continual and the only thing to do is constantly clean it. Maybe if you use it alot, it may not get stuck but the design makes it likely to stop printing the black no matter what.

My advice is to take back if you can or just buy a different one.

Let me know if you need any further help. Thank you

Posted on Apr 09, 2008

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

HI,

Sounds like maybe the chips on the cartridges aren't making proper contact. Have you tried removing the black cartridge and reinserting?

How long did it take you to replace all the color cartridges? If it sat uncapped for very long, the black may simply be clogged. Often a few drops of Windex with Ammonia D (not the lemony stuff!) on the purge/park pad will do it.

With the lid up turn it on, and as soon as the heads are unparked pull the plug. Very gently, slide the print head out of the way. With an eyedropper, put a few drops of Windex with Ammonia D on the park pad, enough to make it obviously damp but not overflowing. If it is all gummed up, you'll need to clean it. In that case look here for more detailed instructions:
http://www.polyphoto.com/tutorials/PrintHeadCleaning/

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 09, 2008

  • Priya darshan Apr 09, 2008

    Hi,

    Well these were the only possible solutions to fix your problem.
    I believe you will need the printer to get it serviced.

    Goodluck..

  • Priya darshan Apr 09, 2008

    Well the "Goodluck" is only from my side.I hope the other experts may help you with this..

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Problems with my black ink


The lack print head may have blocked ink nozzels.

Inkjet printers need to be used frequently to prevent inkdrying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Jun 15, 2012 | HP PhotoSmart Office Equipment & Supplies

1 Answer

Alarm on: reads wrong cartridge in window


Problem may be due to your not printing for quite some time. The ink can start to dry and clog the print heads.
Use a Q-tip slightly moistened with water to clean cartridge ports and print head.

Jun 13, 2010 | Canon MultiPASS MP700 All-In-One InkJet...

1 Answer

All colours and black print faded. Black is a


ANSER #1

Assuming that you are using original Canon cartridges or a brand of Compatibles that you have used before.

If print results are blurred, colors are faded or not printed correctly, the pint head nozzles are probably clogged.

Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the Print Head. You may have to do this 2 or 3 times.

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality.

Caution Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink
tanks.

Note Before performing maintenance
Open the Top Cover and make sure that all lamps on the ink tanks are lit red.
If not, see Checking the Ink Status and take an appropriate action.
Increasing the print quality in the printer driver settings may improve the print result.

Sep 30, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

My Epson cx7450 ran out of ink a while ago. I


Did you remove the cartridges when it went out of ink? If so, the printer head is clogged. Anyway, If you didn't remove the cartridges and the "a while ago" means "Long time ago", is more likely the printer head is clogged. You may need to run the "cleaning printer head" feature from the printer or replace the printer head.

Inkjet printers should be used frequently to avoid this issue.

Sep 06, 2009 | Epson Stylus cx7450 All-In-One InkJet...

1 Answer

I replaced the black ink cartridge but I can't print


Hi, this is not a solution because I don't think there is one apart from buying new inks. You need to consider 2 things, firstly the official line: Epson (and all other inkjet manufacturers) do this to prevent the coloured print head nozzles from getting blocked. If they are not used for a long time the ink dries up and blocks the nozzles. Epson recommends printing at least once a month with all colours to prevent this. Whenever the printer is turned on it performs a head clean, this is why the coloured inks get used over time even though they are not used for printing. It is also why the "print in Black only" option (available on some printers) only works when the coloured inks are OK.
The 2nd unofficial line is that it is a win-win situation for manufacturers. Firstly they get to cut down on costly warranty call outs for blocked heads (replacement printers, technician manhours, etc) and secondly they get to sell lots more inks (Ka-ching!). If you really want to print black text only (and save cash on price per-print) then a mono-laser printer is the best way as they can now be bought at inkjet prices.

Apr 08, 2009 | Epson Stylus Photo R260 InkJet Printer

1 Answer

Colour problems when printing with dj 130


I had similar problems when I first installed the printer and after different tests we found out that the Magenta ink print head was faulty. Changed head to a new one and problem solved. You will need to recalibrate and do paper set up's again.

Aug 16, 2008 | Designjet Black Designjet 30/130 Series...

1 Answer

I have never used my printer to print with the colored ink just mainly the black and i just purchased my printer a few months ago now when i go to print it says i am out of ink


Hi
Most inkjet printers have a priming pump underneath where print head rests.
Each time you swich on the prnter the noise you hear is the priming pump sucking the ink, in the case of brother printers it is then deposited into a large sponge at the back of printer. Also cleaning the print head too often can empty your inks very fast!
Also when you print BLACK a fine film of another colour is usually printed first! then black over prints...
It is the reason many printers will refuse to work if you do not have all inks in place.

Hope it helps

Tinteiros (Ebay)

Jun 01, 2008 | Brother Office Equipment & Supplies

4 Answers

Canon MultiPASS MP700


I had the same problem. My 4 year old MultiPASS MP700 started banding magenta stripes across everything I printed.
I suspected the cyan printhead was clogged because the printhead tests showed two of the cyan columns as half missing.
Canon was less than helpful. I went off of my suspicion that I needed a new printhead. I found one from an online supplier for 50 bucks...better price than a new printer! I put the new print head in and it works like new.

http://www.precisionroller.com/print-heads-for-canon-multipass-mp700/products.html

Jan 14, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

Not finding what you are looking for?
Canon MultiPASS MP700 All-In-One InkJet Printer Logo

66 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1814 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...