I bought a brand new Saeco Incanto automatic machine in February 08, I used it 3 times since. I hate it, the milk does not come out hot at all, I can literally put my finger under it without burning myself, plus it takes too long for machine to clear so I can make another coffee. I have a Saeco Magic machine at work for almost 5 years now & its the best,not a problem with that one. I was told that the thermostat is low that is why the milk is luke warm. Yeah right? so what is your answer to this? cheers
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Use less coffe , you are using too much , reduce the amout you are using . Presto . Also use homogenized milk , not skim , or fat free . Also use the water vapour to heat the cup before you make coffe , capuchino , caffe-latte, mocachino , espresso etc .
My SAECO coffee machine is a real disappiontment. We frothed the milk a few times and then the machine started to only warm the milk and provide a small amount of froth. Now the company is trying to tell me it's something I am doing! Not so. It is the expensive machine not working.
If you use the milk feature, please make sure that you rinse after making a milk drink or the machine will automatically request a milk cleaning cycle which is different than a rinse. For example if you make a milk drink and you skip the rinse cycle and leave the machine without rinsing for more than 20 minutes it will schedule a mandatory milk cleaning cycle.
It is okay to skip milk rinsing if you are making drink after drink as long as you rinse after the last cup.
First, machine should be under warrantee- check with 1800myjuicer.com
Sounds also like you have blockage in the steam wand- every time you froth milk, you should let some water come out- to prevent clogging. Try first inserting a pin into steam want ( machine turned off) to see if that alleviates the problem. Also contact Saeco USA Inc.at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : firstname.lastname@example.org
grandpamike im pretty sure our a guy it lot of experience in coffee machine you probably already know that but maybe in our city the water very hard . maybe you have calcium in water valve a couple of descaling maybe the solution take care grandpamike cheers
The stainless steel cover has a very small hole near the top. The hole allows a venturi action - meaning air molecules are entrained with the steam flow to increase the affect. Milk will clog the hole, but warm water and a guitar string, cheese wire, even a staple - something thin - will work to clean it out.
After frothing either clean the entire stainless steel piece or at least occlude the end at the same time as shooting through some steam. I usually use a kitchen sponge with the abrasive pad attached. The pad helps insulate the heat and provides the necessary resistance to force any milk out the small hole.
Yes, I hate living with this also. In fact I am considering machining a different steam tube assembly.