Question about Saeco Incanto Coffee Maker

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Saeco Incanto - hate it!

I bought a brand new Saeco Incanto automatic machine in February 08, I used it 3 times since. I hate it, the milk does not come out hot at all, I can literally put my finger under it without burning myself, plus it takes too long for machine to clear so I can make another coffee. I have a Saeco Magic machine at work for almost 5 years now & its the best,not a problem with that one.
I was told that the thermostat is low that is why the milk is luke warm.
Yeah right? so what is your answer to this?
cheers

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I think maybe is element gone try tested element.

Posted on Aug 02, 2009

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My SAECO coffee machine is a real disappiontment. We frothed the milk a few times and then the machine started to only warm the milk and provide a small amount of froth. Now the company is trying to tell me it's something I am doing! Not so. It is the expensive machine not working.

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If you use the milk feature, please make sure that you rinse after making a milk drink or the machine will automatically request a milk cleaning cycle which is different than a rinse. For example if you make a milk drink and you skip the rinse cycle and leave the machine without rinsing for more than 20 minutes it will schedule a mandatory milk cleaning cycle.

It is okay to skip milk rinsing if you are making drink after drink as long as you rinse after the last cup.

Hope this helps you out.

Saeco's First Authorized Service Center of New York
Cerini Coffee Services
www.CeriniCoffee.com

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Brand new Incanto Classic bought online, not working after 1 month


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Saeco USA Inc.at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

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grandpamike im pretty sure our a guy it lot of experience in coffee machine you probably already know that but maybe in our city the water very hard . maybe you have calcium in water valve a couple of descaling maybe the solution take care grandpamike cheers

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Steam wand used to make great foam until just a week ago


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After frothing either clean the entire stainless steel piece or at least occlude the end at the same time as shooting through some steam. I usually use a kitchen sponge with the abrasive pad attached. The pad helps insulate the heat and provides the necessary resistance to force any milk out the small hole.
Yes, I hate living with this also. In fact I am considering machining a different steam tube assembly.
Red

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