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http://www.youtube.com/watch?v=a8g0sh7pc54 1. Fully charge the unit 2. Get a song to play 3. Lock the device 4. Wait for black screen and leave it like that for 20 seconds 5. Hold the play/pause button down and move the side switch out of lock mode, then push all the way down (like you're turning it off) and release (back to middle position) 6. Release the play/pause button
try putting it in recovery mode, detach it from anything like a charger or pc make sure that it is off, press and hold the play button while powering on, when you see the logo release the play button, for this problem you must se;ect the reload os firmware and then follow instructions
try putting it in recovery mode what you have 2 do is is hold down the play button while you turn on your mp3, as soon as you see thee logo release the play button and then choose the "reload os/ firmware" then follow instructions
Try rebooting the player. This is how u do that. Press and hold the play/pause button. then use a paper clip and push it into the little hole on the bottom of the player next to the charging port. pull the paper clip out and the diagnostic screen should appear on the screen of the player. release the play/pause button. scroll down to reboot and touch the touch pad to reboot. hope that helps.
You could try reflashing the firmware onto the player. Go to www.creative.com and look for the support section. Search under downloads for firmware for your player and download that. Follow the instructions on the website.
Well, if you are new to the creative zen Nano plus, you may not have figured out how to turn it on. hold the play/pause button until the mp3 lcd screen lights up and that should work. if this is not the case i am sorry i cant help, but i also have a creative zen Nano Plus so i could find out for both of our benefits. i hope i helped!
Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."