Question about GE Advantium 120 Convection/Microwave Oven

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Our turn table doesn't turn anymore . . .something underneath seems to be broken. Thank you!

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  • japanhumps Jun 02, 2010

    OK, we'll try it! Thank you!

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If the oven is still heating, but the carousel isn't turning, this problem is commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft or coupler) under the middle of the glass tray. The following link explains how to access and replace the motor:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price range will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you need. You may also consider replacing the turntable shaft if it shows signs of wear.

If you have any questions, please post back with your MODEL NUMBER and let me know. I hope this helps you.

Posted on Jun 02, 2010

Testimonial: "We do have the over the range model, GE Advantium #SCA2001. The shaft is very loose and wobbly, but does not come all the way out. I don't think it is the motor, because when I pull the tray out, and turn on the microwave, the shaft turns by itself. Any ideas?"

  • Jeff Rockwell
    Jeff Rockwell Jun 02, 2010

    It could still be the motor. If the turntable will not turn with the glass tray installed, but WILL turn without it, the motor is probably worn out. As these small motors age, they can become weak to the point where they do not work under any kind of load. This is a common symptom.

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