Question about Kenmore 98702 Stacked Washer/Dryer

1 Answer

Our Kenmore Washer just stopped working. Nothing happens when you pull the knob to turn it on. I've checked the plug and the breaker. They're fine. Any idea what's wrong?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question#$%*&^#$

Posted on Oct 01, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to reset brandt washing machine


Stopped or Won't Start If the washer won't start or has stopped during a load, verify it has power. Plug a nightlight or other device into the power outlet to test it if you can easily access it. Otherwise, check the circuit box for a tripped breaker. Open and close the lid or door of the machine. If the washer stopped during a wash, adjust the load so that it is balanced. Check if the drain hose is clogged, and clear if needed. Turn the machine on with dry hands. If it still won't start, unplug it or turn the circuit breaker off, then back on until the breaker firmly clicks in place and plug the machine into the outlet. Push the restart button. Some machines may require you set the knob to a specific setting for the reset feature to work. On some machines, hold down the button labeled "Start-Pause" or "Stop" for a slow count of five. Turn the washing machine on. Run a rinse and spin cycle to check that washer is working and that the error code, if applicable, cleared.
Washers Without a Reset Button If it isn't possible to access the washing machine's plug to manually reset the washer, turn off the circuit breaker. Leave it off from 30 seconds to 1 minute, depending on the machine model or instructions in the owner's manual. For washers with a knob control, turn the dial clockwise to any cycle other than "Final Spin." With button controls, select any cycle other than "Spin." Check that the water to the washing machine is on. Turn the breaker back on. Turn the washing machine on. Some machines require that you open and close the lid six times after plugging the machine in to reset the motor.
When Reset Doesn't Work In some cases, after using the reset button -- or resetting the washer manually -- nothing happens. Your machine may have a problem or a faulty part that keeps it from operating. Among the most common are problems with door switches, latches or a faulty timer that may require replacement. Authorized technicians can replace parts or service the washing machine as needed. Websites of major manufacturers have replacement parts available to order and some provide schematics or answer your questions. On a recent-model washing machine, check if it's still under warranty.

Aug 14, 2016 | Brandt Washing Machines

1 Answer

I pull the knob to do a regular wash and nothing happens, no water no agitation. However, when I turn the knob to rinse it that works. This suddenly happened, was working before. Is it the knob?


Rinse on most washers is cold water your wash cycles can be cold hot and even warm. Problem You may have is a bad water feed valve Or Timer and possible bad wire harness at motor to timer
check water valve Turn washer to regular wash cycle pull knob on will washer fill ?
if water starts to fill then change washer temp if washer has this.
if water comes out on all settings water valve is fine.
Check the water both hot and cold that it is turned on;at faucet.
Your Kenmore Most likely has a bad water valve check for hot water side clog or not working.

Apr 25, 2015 | Kenmore 2982 800 3.5 cu. ft. Top Load...

1 Answer

What is wrong and how do I fix my kenmore 600 series washer?


If this is a top load washer; then the "LID Switch" is broken. Go to www.sears.com/parts, enter your model number and you'll see the switch listed.

Aug 26, 2014 | Kenmore Washing Machines

1 Answer

Hotpoint Aqualtis AQ9L29I 1200 9kg washer has stopped working! It was working fine, got up one morning to load up and it wouldn't switch on! Door wouldn't open, no lights on, nothing, dead!...


Hi from retired Englishman in SW France,

Check that the washer supply is OK using another item - a kettle for instance. If it's not check your breakers/fuses. Reset/replace if necessary and if the same thing happens, or if there was nothing wrong with the breakers/fuses in the first place, sorry but with such a fault it is virtually impossible for anybody on this forum to remotely guess what could be wrong with your washer. It could be internal wiring/plugs sockets, control panel switches, control PCB.

I fear that your only real option is a service call as the engineer will have the right equipment to safely diagnose what is wrong ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Aug 12, 2011 | Hotpoint Washing Machines

2 Answers

GE Spacemaker Washer/Dryer wont start only washer or only dryer


Did you figure out a solution to this problem? I just bought a brand new Frigidaire and it is doing the exact same thing, except it never worked properly. I thought it was the unit and had HH Greg bring another out but the 2nd one did the same as the first.

Feb 09, 2010 | GE WSM2700W Unitized Spacemaker Washer and...

1 Answer

The machine won't start... it's been working fine


You don't give the model or any info. If it is "older" chances are you need a new settings knob or can clean the contacts inside if you are capable of removing it. Other than that check the obvious like cord/plug, spin button, that type of thing.

Feb 08, 2010 | Kenmore Washing Machines

1 Answer

Dryer won't turn on...


Try pushing the breaker pair off, then on and re-check the dryer. If still nothing, pull the power plug and check the two slanted slots for ~220 volts AC. If you don't have access to a voltmeter, or a friend with one, call an electrician to check. If you read the voltage stated, then the problem is within the dryer. Check the back of the machine for a reset button.

Sep 14, 2009 | Dryers

1 Answer

Washer will not turn on. The knob moves but nothing happens when I turn it on. I've checked the breaker, the water, the plug/outlet, and hoses. Everything looks fine. But nothing happens.


If your washer doesn't seem to work at all, check these: 

No power
Lid switch
No power Check to see whether power is getting to the washing machine. Is it plugged in? Has a fuse blown or is a circuit breaker tripped?

Lid switch If the lid switch is defective, your washer can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch. If it's defective, you need to replace it. 

Some machines have a special lid-switch fuse near the lid switch, inside the control panel. If this fuse blows, the unit won't fill with water until you replace the fuse. 

May 05, 2009 | Whirlpool LSR9434PQ Top Load Washer

2 Answers

LTE6234 Whirlpool Twin Thin Timer Broken?


Check for voltage at the water inlet valve with the timer dial pushed in or in an off position. If no voltage replace the water valve. If you do have voltage you'll have to trace the circuits back from the water valve to the line. One point of demarcation is the water level switch. Pull the violet colored wire and see if it still fills while off. If it does it's likely the timer's bad.

Jan 31, 2008 | Whirlpool LTE6234D Top Load Stacked...

Not finding what you are looking for?
Kenmore 98702 Stacked Washer/Dryer Logo

92 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2128 Answers

fordexpert

Level 3 Expert

5501 Answers

Mike Carew

Level 3 Expert

969 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...