Question about Maytag Neptune MAH5500B Front Load Washer

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When you spin the drum around it makes a sloshing sound

When you spin the drum around when the machine is finished, you can hear water sloshing around. It also smells like mold/musty. Is the sloshing sound normal?

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  • Anonymous Mar 27, 2014

    drum does not spin Machine will urn on but you only hear a clanking sound

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  • Maytag Master
  • 3,740 Answers

Your unit is not draining correctly. The mold and musty smell you notice is a result of that water becomning stagnant that that is not being pumped out.

The repair manual 16010061.pdf states to check the drain for restrictions. After that if there are no restrictions you check the pump motor for 18 Ohms across the winding terminals. The final step is to change the pump.

Here are the steps for cleaning the pump:

CLEANING THE PUMP
The pump assembly can also be disassembled without removing the hoses from the pump
(See Figure 6-6). Not included in post
1. Depress the locking tab on the face of the pump housing. Top Rh front of rectangular box on pump body side.
2. Rotate the block portion of the pump containing the motor windings toward the front of the washer. This will disengage the locking tabs of the pump housing from the pump face.
3. Carefully remove the pump body away from the housing. The drain impeller is exposed for cleaning.

Thanks for using FixYa.

Kelly



Posted on Jun 01, 2010

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The sloshing sounds you hear are supposed to be there. Actually, it was there when you first purchased the washer and had never used it before. It's part of the balance system. When the machine goes into high speed spin, the balance system kicks in. The water portion of it is forced outward by centrifugal force. Now when the machine slows down and stops, the water settles back down so that when you reach in and turn the drum by hand, you can hear it sloshing about.

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