Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

Open Question

Pump motor stalled error on hp 8500 office jet unit a909g

After following user guide instructions to unplug printer then hit two buttons: 6 and #---for reset. After turning back on printer--this did not help. This printer is only 2 months old--and has hardly been used. Is there any way to clear this problem? Does it take cleaning the printer heads? If so, how is that done? Any suggestions how to fix this problem before we take this back for a new unit?

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Mix-it-up
  • 832 Answers

SOURCE: Brother MFC-410CN Ink Jet Problem

Please push menu button then start mono then 4x arrow up. Display should be ||maintenance|| and printer should beep. What error code does the display show up?

Posted on Sep 17, 2007

SOURCE: HP office jet 7310

tommiv,

FYI: Simply pulling/replacing a USB cable or pulling/replacing the power cable does not perform any sort of reset.

Full reset:
a. Unplug the power cable from printer when the printer is powered on.
b. Press and hold # and 6 while plugging in the power cord.
c. Wait until "Semi full reset" displays ("Semi" appears despite the fact this key sequence is defined as a full reset).
d. Answer questions - Language/country, etc.

Partial reset:
a. Unplug the power cable from printer when the printer is powered on.
b. Press and hold # and 3 while plugging in the power cord.
c. Wait until "partial reset" displays.
d. Answer questions - Language/country

Maybe this will help,
terry

Posted on Jan 05, 2008

  • 1 Answer

SOURCE: HP Business Jet 2800 stall error message

See http://fixyourownprinter.com/forums/inkjet/42029
"Carriage Stall or Jam" by Stephen
Clean encoder strip with clean water, clean rod with denatured alchol you can get at Home Depot and lube with Synthetic Lubricant that you can purchase at a gun shop for about $4.

Posted on Apr 10, 2009

komguy
  • 2306 Answers

SOURCE: need manual for hp office jet pro 8500 not

You might try www.smpcshop.com many manuals for $9.95 each.

Posted on Sep 15, 2009

hari007_in
  • 138 Answers

SOURCE: I have a 13 month old HP Photosmart C5180 which is

your second set of catridges mush help you,, and also,, it seems that your operating system is corrupted,, its better you reinstall the printdrivers first,, if problem persists,, then try reinstall of windows..

Posted on Sep 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ink leaking in HP 8500 A909G printer


for this you have to strip the printer. your wast tank is full. you can take it out and clean it whit worm water. hope this will help

Sep 07, 2012 | HP Officejet Pro 8500 A909g Wireless...

1 Answer

Hp officejet pro 8500 wireless a909g


Hi Rupert,
Here's the Users Guide for your officejet.

Hope this helps.Thanks!
Please rate this answer.

Dec 15, 2011 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

Keep getting code 0060--won't start up. How do I get it reset?


Introduction You might need to perform a partial reset to restore the HP All-in-One to proper operation. A partial reset does the following:
  • Resets the user settings to the factory defaults.
  • Resets the language and country/region settings on some models.
Performing a Partial Reset of the AiO Follow these steps to perform a partial reset, depending on your product model. For help finding your product model, click here. HP Officejet Pro 8500 (A909a) All-in-One Printer This model has a two-line display.
  1. Unplug the power cord from the HP All-in-One.
  2. Wait for 20 seconds.
  3. Press and hold # and 3 while plugging in the power cord to the HP All-in-One.
  4. Release the buttons after the HP All-in-One starts up.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers These models have a touch-screen display.
  1. Touch the Setup (c01609122.jpg) icon.
  2. Scroll to and touch Tools.
  3. Scroll to and touch Restore Factory Defaults. A Defaults Restored message displays.
  4. Press the Cancel button to return to the main menu.



If i answered your question, please don't forget to rate me. :-)

Mar 08, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My HP 6500 709N all in one printer displays "paper jam" error message. Have searched thru printer - no jam, no little bits of paper. Have been thru the trouble shooting process - doesn't help and...


HP Officejet Pro 8500 (A909a) All-in-One Printer This model has a two-line display.
  1. Unplug the power cord from the HP All-in-One.
  2. Wait for 20 seconds.
  3. Press and hold # and 3 while plugging in the power cord to the HP All-in-One.
  4. Release the buttons after the HP All-in-One starts up.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers These models have a touch-screen display.
  1. Touch the Setup icon.
  2. Scroll to and touch Tools .
  3. Scroll to and touch Restore Factory Defaults . A Defaults Restored message displays.
  4. Press the Cancel button to return to the main menu.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jan 27, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Just Purchased A Hp Office Jet Pro 8500A. The printer says Pump Motor Stalled. What to do ?


Hi,

You mentioned this is brand new printer purchased and gives "Pump motor Stalled" Error. Since this is new unit, my suggestion would be to contact HP Tech support regarding this issue as your printer is In-warranty and if needed, the printer will be replaced without any cost.

OR,

If you have purchased the printer from a store like bestbuy, Costso, Walmart etc. you can return the printer to them and get another one exchanged ( Check their return policy )

HP Contact # - 1800-474-6836

Before you contact HP or return the printer to store, you can try few things to check if it works as "Pump Motor Stalled" generally is Hardware Issue.

Open the Printer front access door.
Remove the Cartridges and Printheads ( Printhead is that holds the cartridges, loosen the latch to remove it )
Clean the contacts ( Electrical or Golden contacts ) using lint free cloth. ( Cloth damped with few drops of water, squeezed properly )
Put the Printhead and Cartridges back and Turn off the printer and turn on.

If should not display the error. If it does, it is your choice whether to take the printer to store and get exchanged or contact HP.


Regards,
Ron

* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 03, 2011 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

My printer is a HP officejet Pro 8500 wireless.\r\nIt is 7 months old message keeps saying "pump motor stalled." What should I do?


Hi,

This could possibly be Hardware issue.

Solution

Follow these steps in the order presented to resolve the issue.
Step one: Perform a semifull reset

1. Press the Power button to turn off the HP product.
2. Unplug the power cord from the wall outlet.
3. Unplug the power cord from the back of the HP product.
4. Wait for 20 seconds.
5. Plug the power cord into the wall outlet.
6. Press and hold # and 6 while plugging the power cord back into the HP product.
7. Press the Power button ( ) to turn on the product.
8. Follow the instructions that display on the HP product to select the settings.

Step two:

1. On the product control panel display, touch the Setup icon, and then touch Tools .
2. Touch Clean Printhead .

If these steps resolved the issue , there is no need to continue troubleshooting.

If these steps do not resolve the issue, Call HP support since your printer is in warranty as you said its only 7 months you purchased the printer

Call the # 1-800-474-6836 for HP Support ( US )



* Please rate this solution with thumbs up and comment if answered to your satisfaction

Sep 29, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Can't get my hp office jet pro 8500 to receive or send faxes. Husband lost the instruction manual.


Follow this link to HP Customer Care: http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&lang=en&tool=&query=OfficeJet+Pro+8500#N447

Select your OJ Pro 8500 Model (A909n - basic, A909g - wireless or A909n - premium). On the next page, Select 'manuals'. From there you can access (read online or download & safe to your hard drive) all of the manuals.

Nov 02, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Error Message: Pump Motor Stalled. Please advise


Try partial reset and semi full reset of the printer, this is error message is a hardware error, if the issue is still not resolved contact HP, they would replace the printer if it is under warranty.

Sep 28, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

Not finding what you are looking for?
HP Officejet Pro 8500 Wireless  All-In-One InkJet Printer Logo

Related Topics:

1,069 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...