Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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ICEMAKER WILL NOT FILL UP AND MAKE ICE. I DON'T SEE ICE BUILD UP IN INLET TUBE. ANY IDEAS?

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Good day,
Still could have ice near the rear but I suggest you start and do a step by step checkout. It should solve your problem.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Posted on Jun 01, 2010

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Posted on Jan 02, 2017

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I have a Whirlpool model # ET1CHEXVB00 refridgerator. I just (few minutes ago) replaced the ice maker valve because water was no longer getting to the icemaker. Very shortly after I plugged the...


Sounds like the fill tube at the ice maker is either out of alignment or has a crack in it.

The water supply line from the water inlet valve enters the rear of the freezer and releases the water into a large diameter fill tube. The fill tubes hangs above the fill cup which funnels the water into the ice mold. If the fill tube and fill cup are improperly aligned, water may spill out instead of going into the mold.

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The icemaker fills up and shuts off, but the pile of ice is higher than the rear of the ice container, and ice keeps spilling over into the bottom of the freezer compartment when you pull the upper basket...


Hi and welcome to FixYa, I am Kelly.

This is a symptom of the inlet water valve leaking by when it is supposed to be closed / off. Over time the diaphragm in the inlet water valve fails and the result is that ice will build up on the back area of the icemaker / it will start making the ice tray sheet with ice in the back and on the bottom.

Here is test you can do yourself to check for a dripping / leaking inlet water valve. On the back of the refrigerator there is a 1/4" plastic tube that connects to the round head ice maker fill tube.
1. Turn OFF the ice-maker
2. Remove the 1/4" plastic line from the ice maker fill tube and place it in a bucket or large pot. Leave it sit for 8 to 10 hours.
If there is any water in the bucket / catch pot after 8 to 10 hours ... the inlet water valve has failed and will have to be replaced. (not a hard task btw)
I had to replace my own refrigerator water inlet valve this year for the same reason.
If you need help locating parts just respond with a model number and I will gladly help you.

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Replace ice maker still not making ice, it still dispenses water


Before suspecting the solenoid water valve, check the inlet tube, where the water enters the freezer. Sometimes this tube gets blocked with ice. From the back of the refrig, you can disconnect the water line where it goes into the back wall of the freezer and you should be able to blow air through it. (having the freezer door open while attempting this will prevent any back pressure build up) If you can not blow through it, it is plugged with ice. Melt the ice with a hair blower from the inside of the freezer. Ice blockage can result from water seepage past the water valve (generally requires replacement of the solenoid water valve) or the fill tube extention may be too long, resulting in the tube touching the end of the fill cup on the icemaker, which results in a build up of ice and blockage in the fill tube. (this only requires cutting the fill tube a bit shorter, so it does not touch the end of the icemaker's fill cup)


If you were able to blow through the tube, you have either a bad solenoid water valve, or the icemaker is not giving it power (generally only 6 seconds of power near the end of the cycle) which would mean a new icemaker, as replacement icemaker parts are not available.

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The water fill tube for the icemaker is blocked.


Replace the Dual water control valve found on the back of the refrigerator near the floor with a new one and thaw out the entrance where the water goes into the ice maker. Provide a model number found on the inside of the fresh food compartment wall and I'll try to help you find the correct part number for the water control valve. The water control valve is apparently leaking like a leaky faucet and it's freezing causing the problem

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My icemaker went on the blink, found water all over kitchen floor now it will not make ice but the freezer functions great. Model number ED2FHAXB04


Sometimes the water inlet are of an ice maker for no reason will freeze up preventing water from reaching the tray and making a mess. What will happen is the ice maker fill tube on the back of the cabinet also freezes up. As a result the icemaker tries to cycle pressure then builds up in the plastic feed line to the fill tube. This pressure build up in a very "low pressure" plastic line causes that plastic line to push itself out of the press to fit connections (fittings) at the back of the unit or under the unit. Hence the next cycle it just ports water to the now open line causing water to go to the floor instead of the icemaker.

You can locate the source of the leak by simply following the plastic fill tube and re-insert it into the fitting. You still need to find the ice build up that caused the initial leak and melt that ice buildup with a hair dryer or a fan until it is clear. Once you clear the ice blockage (near the rear of the icemaker) it should work normally again.

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check your fill tube you might have an ice build up on the end
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Was the inlet tube frozen. If so your water inlet valve on the back where the water supply comes in is probably leaking and when the water reaches the freezer it freezes, blocking the inlet tube. Replace the water inlet valve.
You can Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

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Hi, look and make sure the inlet tube to the icemaker is inside the fill cup. Make sure there is no ice build up in the fill tube also.
I hope this helps some, please let me know if I can help further.

Thanks Vic

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Water runing down back side of icemaker and forming icicle.


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Hello Netmindr32,
You will need to replace your inlet valve. The problem is the water is slowly leaking into your icemaker fill line and freezing up. You will have a double inlet valve and the line going to your dispencer may be working fine but the one going to the icemaker is not sealing off. Be sure to defrost all the ice out after replacing the inlet valve. And please allow several cycles of your icemaker before it makes its first batch. It can take 2-3 cycles to fill lines and filters depending on your model. Lots of luck to you and please let me know if this helped you. Mca0824@aol.com

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