Question about HP Deskjet 6940 InkJet Printer

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Change region codess on printer hp c3180

Hi,
i just red your solution on changing the region code of this printer from the europan zone to the US. I was just wandering if you know by chance the code number to do the same trick but on the opposite: from a US zone to the european,
Thanks
Jose

I'd like to change the region codes from a european supplied printer to accept u.s. ink cartridges. My company has been supplied this printer that was manufactured in belgium and shipped to the u.s.

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Hi ,
Let me fist inform you that the question you asked for is related to "regionalization" of the printers . It is very particular to HP printers.
You can just regionalize your printer thrice in the enitre printer lifetime - not more than that. And the codes you are referring to - they are not there somewhere - they have to be logged in by the back end team who decode the "10-tap test" to re-enter the codes for regionalization so that the printer becomes compatible in the region you are using it in.
The cartridges even change in every country to make the printer work - let me state you how.....as per www.hp.com
HP Photosmart C3100 All-in-One series This product uses regionalized ink supplies, so the inkjet print cartridges for the product depends on where you are in the world. If you do not know which pen regionalization zone you are in, click here to view the Regionalization Country-to-Zone Mapping Table . Once you know the zone, you can identify the cartridges used in this product. Cartridge Description Zone 1 Zone 2 Zone 3 Zone 4 black inkjet print cartridge HP 92 HP 336 HP 132 HP 850 tri-color inkjet print cartridge HP 93 HP 342 HP 136 HP 854 black inkjet print cartridge Not availaible HP 338 HP 131 Not available tri-color inkjet print cartridge HP 95* HP 343 HP 135 HP 855 photo inkjet print cartridge HP 99 HP 348 HP 138 HP 858 *The HP 95 is not compatible with printers sold only in North America; instead, use the HP 93 Tri-color cartridge. Refer to the link to understand how the world is divided into 4 zones - http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00586&cc=us&lc=en&dlc=en&product=1146331#zone_mapping And you can beleive into what i say as I work for HP printers....! the best i would suggest is to call up Technical / Customer Care centre and tell them you need to reset....they will assist you for 10-tap test and ask you to send them the 10-tap test and the Proof of Purchase of the region cartridges.....and then wait for the back end team to call you within the next 48 hours.

Posted on Apr 09, 2008

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I just went through this process - after many phone calls, call backs and $35 paid to HP, the "higher level" tech called back and said to reprogram your printer was a convoluted process and offered to send us a brand new printer! Our Photosmart 3310 was about 2 or so years old - they are shipping us a new C8180! Maybe buying their ink for a new printer is more valuable than them risking the "changing region code" procedure getting into the public domain. Well, in any event, my problem is now solved, and now whereas we would have otherwise never bought another HP product, we are going to be buying their ink at the very least...and who knows from there - HP did ultimately come through for us and they were very professional in the end. And a brand new printer - pretty good deal for us - they just asked we return the old one to be recycled
In my earlier post, the step by step instructions sent to me from HP enabled me to view all of the ink region code settings, but the crucial step of changing the region code for individual ink colors by using the up and down arrows DID NOT WORK!!
GOOD LUCK ALL - signed, HP ink slave

Posted on Sep 17, 2008

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SOURCE: change region codess on printer hp c3180

I have just moved from the US to Shanghai with my HP C7280 printer. Bought some new cartridges from the HP dealer in Shanghai after our US supply ran out. Got the 'Incorrect Ink Cartridge' message on the printer after installing them, which the dealer probably knew I would get and didn't tell me, which I'm assuming is what you got.
My experience was to use the 'Chat' function on the HP.com web site in the Support area. The good news is that they solved my problem, the bad news is that it took 1 1/2 hours and is the most convoluted process I've experienced in years. There is a little 'voodoo' going on the background......... after having me find several values, including cartridge serial number values (no not the cartridge number on the cartridge), reset values, and others I can't remember, he said he had to go 'calculate' and he then came back with 5 four digit numbers I had to enter after going to Windows Control Panel -->Printers and after getting my printer selected and the Preferences screen displayed, clicking on the HP logo while holding the CRTL key down (I kid you not).

Sooooooo, I believe the only solution is to use HP Support and to also write letters complaining about how really, really, really stupid this process is. And being the conspiracy theorist that I can be, HP probably was seeing lost revenue from people buying cartridges that are cheaper in parts of the world and shipping them to where HP is, ahem, making a killing and padding their profits.......
Good Luck

Posted on May 08, 2008

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1 Answer

I have a HP Photosmart C3180 that I bought in the US and now trying to install UK cartridges, but it tells me that the cartridge is incorrect. How do I re-set the printer to accept the UK cartridges?


The reason behind this is the regionalization capability of your product. The printer sets its region/zone after printing a few pages with a particular ink cartridge, once the region/zone is set, the printer would only recognize ink cartridges that are bought from the region/zone it's set to. You can click on the link to determine the compatible cartridges that you may use with your printer.

Only certain cartridges are compatible with your product. This document lists compatible cartridges by country/region. Use one of the following methods to check which cartridges are compatible with your product.Click on the link below for more information.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&cc=us&lc=en&dlc=en&product=1146331&tmp_track_link=ot_search

Apr 19, 2011 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Change region


hi peterute,

sorry there is no solution.

HP (maybe other manufacturers too) distribute locally. So the cartridges are more expensive here then anywhere else.
The costs are caused maybe by tax, logistics, but also by regional conditions.
F.e: Customers in Asia buy cartridges for lower costs than in Europe due to GDP.
So the only way is to call HP (phone, chat, mail) and request new codes for the printer. The codes will never be publicated to prevent missuse.

Hope it helps,
Henning

Jan 25, 2009 | HP Photosmart C5280 Printer

1 Answer

Change regional code from europe to us for hp Photosmart C3180


Currently, it's a very convoluted process involving a phone call to HP tech support. Unless things have changed, you are also restricted to changing the region code 3 times over the lifetime of the printer. Having said that...see this page here at FixYa:

http://www.fixya.com/support/t465196-change_region_codess_printer_hp_c3180

HP Tech Support number is: 1-800-474-6836

Dec 12, 2008 | HP Photosmart C3180 All-In-One InkJet...

5 Answers

Change region codess on printer hp c3180


I have just moved from the US to Shanghai with my HP C7280 printer. Bought some new cartridges from the HP dealer in Shanghai after our US supply ran out. Got the 'Incorrect Ink Cartridge' message on the printer after installing them, which the dealer probably knew I would get and didn't tell me, which I'm assuming is what you got.
My experience was to use the 'Chat' function on the HP.com web site in the Support area. The good news is that they solved my problem, the bad news is that it took 1 1/2 hours and is the most convoluted process I've experienced in years. There is a little 'voodoo' going on the background......... after having me find several values, including cartridge serial number values (no not the cartridge number on the cartridge), reset values, and others I can't remember, he said he had to go 'calculate' and he then came back with 5 four digit numbers I had to enter after going to Windows Control Panel -->Printers and after getting my printer selected and the Preferences screen displayed, clicking on the HP logo while holding the CRTL key down (I kid you not).

Sooooooo, I believe the only solution is to use HP Support and to also write letters complaining about how really, really, really stupid this process is. And being the conspiracy theorist that I can be, HP probably was seeing lost revenue from people buying cartridges that are cheaper in parts of the world and shipping them to where HP is, ahem, making a killing and padding their profits.......
Good Luck

Mar 24, 2008 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

Regional settings


Open the printer from the "Printers and Faxes" folder and go to Printer -> Properties

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On the "General" tab, click "Printing Preferences"

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Now, hold down the CTRL key and double click on the HP logo in the bottom corner.

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Enter these codes in the top five boxes:
0229, 8572, 8308, 5992, 4000.
The "total" box should now read 27047

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Dec 11, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Regional Codes for Europe


Hi Dave,

I looked at the problem you have, I worked with HP before in All-in-one.
My personel advice is that please do not make any changes on your own.
The printer region can be changed only three times, so be carefull.

I suggest you to contact HP chat support, this support is free of cost.

Please click on the web link given below and select your product and start over with an online HP technician.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

Oct 12, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

How to change zone/region for HP Photosmart C3180


A RESET HAS TO BE DONE ON THE PRINTER. NO OTHER WAY POSSIBLE WITHOUT DOING A RESET. CALL UP CUSTOMER CARE. WAIT FOR A CALL FROM THE BACK END TEAM...THEY WOULD ASSIST YOU WITH IT WITHIN 24 HOURS. RESET WOULD BE DONE FOR REGIONALIZATION ISSUE. NOTE : ONLY 3 MAXIMUM RESETS POSSIBLE FOR THE UNIT.

Sep 18, 2007 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

HP Photosmart all in one C3180


My suggestion: Don't buy HP. I have the same region coding problem. All I want to do is buy HP ink, put it in my HP printer and print stuff. Too hard. I've wasted 30 pounds on ink and another 30 pounds on "support" phone calls to HP. Hopeless. I will never buy HP again. Waste of time and money.

Aug 24, 2007 | HP PSC 1610 All-In-One InkJet Printer

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