Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Washer is not pumping out cold water but the hot water is coming out perfectly. tested water pressure which is fine in cold line

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First you should remove the hoses and clean the screens in the ends of the hose, some hoses have screens in both ends. While the hoses are removed look inside the water inlet valve there should be a screen in there also remove and clean the screen out. Some screens will not be removable so you will need to clean in place or remove the water inlet valve. If all is clear you will need to check the solenoids on the water inlet valve for power.If the solenoid has power when put in a fill cycle and no water eneters your washer you will need to replace the water inlet valve. Most water inlet valves must be replaced as a unit, so if one solenoid fails you replace the hole valve assembly. These are inexpensive and easy to replace. There is a video at http://appliancehelponline.com/topwaterinletvideo.html that will walk you thru the testing procedure. It may be a different model but the testing will be the same. If you need help disassembling there are also videos of disassembling most styles. You can also enter your model # for diagrams and illustrations of your specific model. Not all models will be available. All parts come with installation instructions.

Posted on Jun 01, 2010

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Posted on Jan 02, 2017

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