Question about HP Pavilion tx1000z Notebook

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Wirelees wont work i have a hp tx1000 - HP Pavilion tx1000z Notebook

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Please be as detailed and specific as possible.

Is the wireless turned on, is the wireless light lit?

did it work before? if it did, what happens now?

Posted on Jun 01, 2010

  • 18 more comments 
  • rohmmel Jun 01, 2010

    yes blue light is on worked before but not now.

  • rohmmel Jun 01, 2010

    does not see any wireless networks i have 2 of them other devices can see them but my tx 1000 does not see it. does work with bluetooth head set

  • rohmmel Jun 01, 2010

    tryed to d/l drivers but none seem to help.

  • Ekse Jun 01, 2010

    Turn off the wireless device, you have to press a button, switch or a button combination, then turn it back on, see if you get the networks now.

  • rohmmel Jun 01, 2010

    starts to d/l drivers then says it wants me to insert the disk that came with blue tooth ...but i dont i select dont have disk button. then it trys to find it off of the windows update ...then says it cant find it.

  • rohmmel Jun 01, 2010

    also says device driver was not successfully installed

  • Ekse Jun 01, 2010

    okay so you are missing the HP drivers, I need you to tell me the exact model of the laptop, reads in the bottom for example TX1234EA also which windows is installed? XP ? VISTA? Win 7?

  • rohmmel Jun 01, 2010

    here is a pic

  • rohmmel Jun 01, 2010

    that should be every thing u need to know

  • Ekse Jun 01, 2010

    I really need the model from the bottom of the laptop with the extra letters that are not included in windows details.

  • rohmmel Jun 01, 2010


    i think thats what your asking for.

  • Ekse Jun 01, 2010

    download and install these drivers for your laptop

    download and install all the program under Network (5)

    this will get rid of the insert disc problem, if that comes up again, you need to point it to the place where the files are extracted to, probably c:\SWsetup\XXXXXXX\xxxxx

  • rohmmel Jun 02, 2010

    Got this after all the d/l's and a reboot

  • Ekse Jun 02, 2010

    so everything else was installed aside from the bluetooth, your wireless lan should work now.

  • rohmmel Jun 02, 2010

    no still does not about we start over and go a different route...ok

  • rohmmel Jun 02, 2010

    I just ran sp38167 again and it said "fail to complete installation"

  • rohmmel Jun 02, 2010

    ijust ran sp35333 and it said " a more recent version of hp wireless assistant is already installed on this computer."

  • Ekse Jun 02, 2010

    I think its best we solve this over remote support, this is a one time thing, that I normally don't do here.


    Open the page and follow the instructions, EMAIL me the ID and PASSWORD numbers, EMAIL, don't post here for the whole world to view.

    then just leave the program on the background I will connect when I'm available. (soon)

  • Ekse Jun 02, 2010

    I have not heard from you in the last ~~8 hours, I'm going to sleep, I will be available again in some 12-15 hours, which is around the same time you did your last 3 messages on this page.

  • Ekse Jun 03, 2010

    hello I have not heard from you in two days, my offer for remote support no longer stands, if you require further assistance please reject this solution to get advice from another expert.

    good luck in solving your problem.


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