Question about Sony VAIO VGN-NR490E/P 15.4" Laptop

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Mass storage controller did not install properly

My mass storage controller did not install properly, the product is sony vaio notebook with an operating system of windows7, some say it's a compatibility issue, how can i fix it?

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  • 192 Answers

Download the Driver from the first link and follow the instructions on the second link to install the Driver.

Download the Driver here.


View the installation Instructions.

Still not working...then try installing the following Driver.

Download the Driver here.

Posted on Aug 05, 2010

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Do you have a storage device inserted in your usb?thats the device needs a driver. Once you installed the driver for that device that " mass storage controller device " will disappear.
But if you dont insert any thing theres a problem with your sony viao. try installing the drivers in this page.
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The link above is for xp users. if your not using XP as operating system. Go to the link below and choose the operating system your using.
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I hope this will be helpful to you.

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You can try downloading the drivers again and re-installing them from here

http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCG-K35

And select Notebook Control & Utilities,Download and install everything,Because sometimes they're not a seperated driver for Mass Storage and usually coupled up with something else like graphics or audio.Hope this helps...

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I have a sony vaio VGN-NR490E with a windows7 ultimate operating system. Actually it has windows vista os at first but then i decided to change it to windows7 ultimate. But when i changed os the mass...


You will have to go to Sony's site and download the drivers. If you ran "upgrade" on the system, this mostly gets done for you. If you chose instead to load a new O/S, the chances are not all the drivers are included with Windows--so you need to visit Sony to get them.
Here's the site:
http://esupport.sony.com/US/perl/model-home.pl?mdl=VGNNR490E&LOC=3

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http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNN365E&LOC=3

There is the support site for your model, you will find the drivers you need there

Good luck M8!
Nic

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The question mark means that the driver for the component is not installed. Here is the driver page, download each driver and install them,

http://www.sony-asia.com/support/download/product/vgn-fs15gp/modelfirst

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