Can't connect to the internet through the router. It worked fine until my ISP came out and changed the modem. I can connect with modem connected to Mac but not with modem connected to router.

Unplug the ISP modem completely, power, and cable. There might be a recycle (a quick push) on the modem as well. Some modems have a battery backup and will stay lit, if not connect the power, reboot and then connect the cable. The modem may take a while to fully reload after reconnecting. Then do the same with the router. Only do a quick push. Holding it in will clear custom settings on the router.

You should have green on both the modem and the router now. If not you have this to inform the ISP of your troubleshooting. GL

Make sure that your computer is able to go online through the modem.
If your computer is not able to go online through the modem then you will need to call ISP first.
If your computer is able to go online through the modem
then you need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.
Click Here for step by step by instructions

Are you trying to set up the router.
You can do it manually without the CD.
Make sure that your computer is able to go online through the modem.
If your computer is not able to go online through the modem then you will need to call ISP first.
If your computer is able to go online through the modem
then you need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Make sure that your computer is able to go online through the modem.
If your computer is not able to go online through the modem then you will need to call ISP first.
If your computer is able to go online through the modem
then you need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.
Click Here for step by step by instructions

Make sure that your computer is able to go online directly through the modem.
If your computer is able to go online through the modem, that means the modem is working fine.
You will need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Click Here for more information about the routers and network

Make sure that your computer is able to go online through the modem.
If your computer is not able to go online through the modem then you will need to call ISP first.
If your computer is able to go online through the modem
then you need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Make sure that your computer is able to go online directly through the modem.
If your computer is able to go online through the modem, that means the modem is working fine.
You will need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Click Here for more information about the routers and network

If your computer is able to go online through the
modem, that means the modem is working fine.
You will need to connect the computer to the
router and the modem to the router.
open the set up page of the router and change the
settings of the router according to the ISP.

Click Here for more information about the routers
and network

First: Connect your computer directly to the ADSL modem. It has an Ethernet port.
If you can't get to the Internet while your computer is connected directly to the modem, then ytour router never will either. Call ISP if you can't connect to the Internet when directly conencted to the modem.
Next: Check your router wires again, The modem must be connected to the "special" port on the router. Look at the router. There is one port separated from the rest. Connect the modem to that port. Conenct to the Internet.
Still no Internet?
Reset your router by pushing a stylus (straightened-out paperclip) into the reset "hole" on the router (with router powered ON).
Push & hold for 30 seconds or until the lights do their reset dance. Connect to the INternet.

when you are on Cable Internet with a "modem" only connected directly to the computer, what the ISP see is the computer's MAC Address (command prompt -> type ipconfig and hit enter).

put a router (which has it's own MAC Address) in-between and the ISP wont let you cause it sees the router not the computer.

check physical connection: cable modem -> router -> computer(hard wire for this troubleshooting)

access the d-link gui and locate the “Clone MAC Address" button (supposed to clone the computers MAC Address - verify if it's the same), save settings & reboot the router.