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On start up mp3 update gets to 20% then stops,will only turn off if i use the reset button

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Try it on another machine and see if you get same results , if so take it back to the manufacturer. it could be bad it comes with software on it, does or has that loded for you in the past?

Posted on Jun 01, 2010

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My sansa san disk mp3 player wont turn off when not connected to pc. when it is connected it keeps going from saying connected, disconnected and writing all in seconds. when it is connected to the pc it...


First lets try resetting your player, to reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. NOTE: Resetting will turn the player off while it is frozen.
Next; if that does not help click on this link and down load the Updater program and update the players firmware.
http://kb.sandisk.com/app/answers/detail/a_id/156

Oct 16, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Just the blue ring, screen does not turn on


Hello,

Blue ring faillure could be solved, trying to reset the e250.
How to reset:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Only if the reset action above did not help,
reload and update to the latest firmware.

Installing firmware will erase all data from the player !

  • Step 1: Switch to MSC mode.

How to switch to MSC mode:
1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.



03f7aa0.jpg
  • Step 2: Update to the latest firmware.

See next site for how to update the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
Follow the information in the link.

The easiest way would be using the automatic Sansa Firmware Updater. Directly to the download Sansa Firmware Updater .

Need more help ? Just post a comment.

Dec 19, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

My sandisk sansa e260 mp3 player is always freezing . when i turn it on it pops out a window that says "refreshing database" . then stops and only load 15% of it .


Hello,

As you may have noticed already, the player can be switched off when freezing and put on again, resetting the device as next:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Sometimes a firmware update or reinstallation is required, to get the player function normally again, see:
http://kb.sandisk.com/app/answers/detail/a_id/306


Need more help ? Just post a comment.

Dec 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Nextar ma852-801 mp3 freezing...reset?


Hi.
Welcome To Fixya Community.

Solution 1:
  • Try to Turn it ON/OFF(Reset).

If that isn't Working try This:

Solution 2:
  • You are going to upgrade the Firmware of your Mp3 Player in order to perform that follow these Steps:

  • Installation of the Upgrade Tool:

  1. Download the Upgrade Tool application (the download link is in the bottom of this Solution) to your computer.Double click the application.Follow the instructions shown on the screen to complete the installation.Firmware Upgrade:Note: All the existing files in the player will be erased while upgrading,please make a copy of your files before doing this.Turn on MA852-801 player. Press and hold the MENU button todisplay the main menu. Select “Settings” → “System” →“Upgrade” and press the MENU button to confirm. Select “Yes”and then connect the device to a computer via USB interface once you see the following window:
******************************************************************************
67092d2.jpg
******************************************************************************
2. Select ”Program files” 􀃆 ”Firmware Update” from the Start
menu or double click the “Firmware Update” icon on the
desktop. You will see the following window shown on the
screen:

***************************************************************************************
6fc021c.jpg***************************************************************************************
3. Click Open button, and specify the upgrading firmware with
the extension “ .rfw ” (Please download the firmware from
Nextar website named MA852-801 – updated firmware.rfw).
Click Update button to start upgrading.
Note: This process may take about 2 minutes depending on the
computer system you use. Please don’t disconnect while upgrading,
it may cause serious damage to the player.

***************************************************************************************
d42ff08.jpg
***************************************************************************************
4. Once it shows "Firmware update successful"wording in
“Update Info” window, then click Exit button to finish
upgrading.

***************************************************************************************
74163fd.jpg
*************************************************************************************(5) 5. Safely remove the player from the PC.
6. Turn on the player. Please wait about 20 seconds for the
player to automatically initialize settings.


Downloads:

Upgrade Tool.
Firmware File.

Additional Help:
Nextar Ma852-801 Mp3 Player Manual Guide.

please don't hesitate asking me if you need any Further Info.
Thank You For Using Fixya.
Good Luck.

Nov 04, 2009 | Audio Players & Recorders

1 Answer

My sansa is not working


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Dec 21, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

MP3 not playing the songs and gets restarted


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Oct 15, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

My M240 sandisk is frozen


Attention: Resetting the device will delete all the songs

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

May 30, 2008 | SanDisk Sansa m240 MP3 Player

2 Answers

Gray Screen


I had a very similar problem where my Sansa would turn on show the initial logo then fade to a white/grey screen and restart. To fix it started in recovery mode (Start in hold mode with rec button held down) then used the firmware updater to update the software and it seems to had fixed the problem hope this also works for you

Jun 01, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Cannot turn on


You can reset your Lyra player at any time by depressing and continually holding the power button for a minimum of 10 seconds. Upon releasing of the power button, the unit should reset. If it does not, we recommend that you try again by depressing and holding the power button for up to 20 seconds. Constant pressure is required to depress the button for this duration. Second, download the latest firmware for your player. As for the unit freezing I figured out that it has to do with WMA files. try to re-coded your WMA's to MP3. I think it just has to do with the firmware not liking WMA very much. Use MP3 format only and I think you will be fine.

Jan 13, 2006 | RCA RD2826 MP3 Player

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