Question about Motorola Cell Phones

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Front glass cracked when I closed it. Why is this not covered under warranty? This cell was sold by Alltel as Military Spec. as it was water proof and drop/shock proof. If this is the case then why is it not being covered under warranty? The cell is less than a year old and it has had to be changed out twice already due to hardware and software problems and now this one the glass cracks in 2 places on the front now making it not water proof. I want a new cell phone to replace this one.

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Hello,

Many atimes, manufacturer of some phones can not give warranty because of the technology used on the product might be too expensive to bear.

I advice you contact Alltel to inform them about this problem, they might have suggestion like you paying little money and dropping the phone while the give you another to replace it or perhaps you can log onto the ebay site to see different version of phone and select the one that soot you with your money.

Take care.

Posted on Jun 01, 2010

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