Question about Toshiba E-Studio 3511 Color Copier

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Lost my admin passcode. Can't get the machine past accept anything and I had all of the dept codes cleared by maintenance. How can I reset my admin code

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Hi how are you this is jack..... (jack_pak@hotmail.com)

Dear follw the procedure..
1 you press 0 and 8 key simantenesly and copier ON other Hand.
2 When copier windows show CHECK TOTAL COUNTER .
Then you press 263 and start key.... copier show a new windos.
Copier show YOUR OLD ADMAN CODE/PASSWORD.. Then you
READ HEAR AND CHANGE HEAR... PRESS ENTER KEY..
copier off.. and simple ON..

PLEASE VOTE ME..
Thanks
Best Regards,

Posted on Aug 14, 2010

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Posted on Jan 02, 2017

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Xerox c20 copies always come out reduced by 50%


Give this a try.

  1. Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen.
  2. Press the [Up] or [Down] arrow button until 'System Admin Tools' is selected, and then press the [Enter] button.
  3. If the System Admin Tools has been passcode protected, 'Enter Passcode' will be displayed. Enter the passcode, and then press the [Enter] button. If the passcode is unknown, or has been forgotten, contact your System Administrator.

    If the System Admin Tools has not been passcode protected, 'Passcode Protect' will be displayed. Continue with step 4.

    NOTE: If the Enter button is pressed, 'Passcode Protect (No)' will be displayed. Press the Menu / Exit button to return to the previous screen, and then continue with step 4.

  4. Press the [Left] or [Right] arrow button until [Clear Memory] is displayed, and then press the [Enter] button.
  5. Press the [Left] or [Right] arrow button until [System Data] is displayed, and then press the [Enter] button. All data and settings will be cleared from memory.
  6. Press the [Stop] button to return to the Standby mode.
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1 Answer

Need to have the serial number installed in machine.


To access the serial number from the Control Panel:
  1. Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen.

    m20-cntl-pnl-status.jpg

  2. Press the [Up] or [Down] arrow button until 'System Admin Tools' is selected, and then press the [Enter] button.
  3. If the System Admin Tools has been passcode protected, 'Enter Passcode' will be displayed. Enter the passcode, and then press the [Enter] button. If the passcode is unknown, or has been forgotten, contact your System Administrator.

    If the System Admin Tools has not been passcode protected, 'Passcode Protect' will be displayed. Continue with step 4.

    NOTE: If the Enter button is pressed, 'Passcode Protect (No)' will be displayed. Press the Menu / Exit button to return to the previous screen, and then continue with step 4.

  4. Press the [Left] or [Right] arrow button until 'Maintenance' is displayed, and then press the [Enter] button.
  5. Press the [Left] or [Right] arrow button until 'Serial Number' is displayed, and then press the [Enter] button. The serial number will be displayed.
  6. If ther serial number is not diosplayed, enter it via the keypad.

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Reset code


not sure if this is good for your machine;

go to - Sys Admin Tools
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select- maint counter then clear

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