Question about GE Spacemaker JVM1640SJ Microwave Oven

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Microwave is not turning

I just bought a GE microwave in January. In Febuary, my microwave turner plate was not turning.What is the problem?

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Probably the turntable motor has failed.

Has anything ever spilled down in the the floor of the oven?

As long as it's not due to an external cause, it has a one year warranty.

GE Customer Service is at http://www.geappliances.com/service_and_support/contact/

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Apr 18, 2008

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Posted on Jan 02, 2017

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Since this is a new unit, you may want to take it back to the store you bought from for an exchange/refund.



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