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Hi! I have a Kenmore refrigerator with freezer on top and while the freezer works great, the fridge is not too cold, not even on the highest setting. It is cold but not cold enough. Can you advise what to check for? Thank you! Karoly kbozan@gmail.com

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Hi,

There are many people that have this problem and are searching for answers as to what to do and what could be causing this problem. It seems to be weird that the freezer is working fine and the fridge side is not. Why would the coldest side be good and the warmer side not?

The answer to these questions lies in the way the freezer/fridge combo works. The freezer is where the cooling coils are located. Then air is moved over the coils and circulated through the fridge side by a small blower or fan. The problem arises when the air is not circulated for some reason.

The reasons the air is not moving is usually two reasons

  1. The fan or blower has failed.
  2. The coil is covered over with ice and blocks the air flow.

The first reason is pretty simple to fix, you simply replace the air circulator and things are good again.
The second reason can be more difficult.
1. The timing device that runs the defrost cycle of the refrigerator is defective.
2. The heater coil that melts the water is shorted or not working

Usually the first thing to check is the heater coil. If there is resistance through the coil then most likely it is still good.
The timing device can be an advanced defrost control board or a mechanical timing device.
If the heater coil checks out to be good then the problem should be the timer.

For most situations, unplugging the refrigerator and allowing it to defrost on it’s own will get you going temporarily, till parts can be shipped to you. That will melt the ice and give you a few days or a couple of weeks till it ices up to the point where it will not work again.

So you can see here, the problem can usually be traced to one of three things.
  1. The fan or blower
  2. The timer device
  3. The electric heater coil
By methodically checking these parts you can isolate your problem and fix it.
Take care.

Posted on Jun 01, 2010

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