Question about HP Compaq Proliant DL380 G1 Server

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Compaq dl380 g1 - 1611 Power Supply 1 Fan Failure Detected

Compaq dl380 g1 ~75% of times it boots (BIOS POST) it gives "1611 Power Supply 1 Fan Failure Detected" and restarts after 5 second delay. The box has 2 working PSUs. Same error if swap PSUs or remove one PSU or only connect power cable to one PSU. Remember, 25% of the time this server boots okay. At no time do any of the 4 fans in the server (inc one inside each PSU) stop. Good one ehh?

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  • Richard Spurr Jun 01, 2010

    fans working - always working - never stop

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It only ur fan problem which one of the four fan or two ,might be stuck or jammed which starts after of couple of restarts, so i sugest u to check the fans when in operation
good day

Posted on Jun 01, 2010

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HP Compaq ProLiant DL380 G2 Server won't boot from cdrom


Hello, I think you might find more information on starting up the DL380 G2 at the link shown below:
http://h20566.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c00972124

Also, the replacement instructions, in case it needs to be replaced, (and relevant troubleshooting info) for the 5i controller are found in the link here :http://h20566.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=316587&docLocale=en_US&docId=emr_na-c00688182

Please first make sure that you are using the proper startup boot disk for the server before entering the CD ROM option from the boot menu. Also, check the front panel of the SCSI drives for any errors or blinking LEDS that correspond to an error code. You can run a diagnostics CD/DVD that arrived with the manufacturer's pack to detect any raid issues on startup.

If you are still facing difficulties with booting up the server, you can find a video for replacement of the appropriate scsi drive here if you are still facing any issues of your scsi drive. Try a different hard disk or check the relevant diagnostics to verify whether is the controller or the drive that complicates the booting of the server

For more details check the scsi manual in the link below (section "FBWC LEDs" , pages 15-17).
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04441382

May 18, 2012 | HP Compaq ProLiant DL380 G2 Server

Tip

If you get message: " boot disk failure" then follow this tip


1)If any cd or dvd is there in the cd or dvd drive remove them first then try booting
if problem persists then
2)check the boot device priority in the BIOS menu,change the boot device priority if required(change to 1 st boot device floppy, 2nd harddisk drive,3 rd to cdrom drive something like this)
to go to bios setup press del or f2(it depends if del key doesnt brings you the bios utility then press f2) at time when you switch on the pc ie at the time of booting the pc ,
if problem persists then
3)check whether the harddisk is detected or not in the bios setup
if it is not detected then just open the CPU & check the bus & power supply cable connected to the harddisk remove them & reinsert them ...
if required then replace with the new ones ....
if the problem persists then
4)the operating system might have got corrupted just reinstall ....
if problem persists then
5)the harddisk partitions might have got corrupted or crashed ,just try partitioning them again and by installing the operating system.

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1 Answer

Dl380 power supply 1 fan failure detected


Update Proliant Support Pack from hp site .If problem persists Replace it.

Feb 27, 2012 | HP Compaq Proliant DL380 G1 Server

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The message '515 - Power supply fan not detected' in my HP Compaq dc5700 is disturbing a lot. Would you please suggest me how can I stop this message during booting up the PC. I don't need...


I found out the Answer!! When you click f10 or whatever to get to the bios and it seems like it freezes, Its really not frozen. Give it 25 inutes and will continue!!! Had trouble for days and I never respond but I haven't seen this solution so Im giving it!!! GuttaSlanda.com <<< SUpport me
Fixed old office computer with this trick!

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Abit av8 bios post codes 8.3 - 8.6 - 9.c What is failing on boot ? I get one long beep followed by 4 short beeps. I have swapped video cards and reflashed the bios with no help. If I reboot 2 or 3...


I still did not find beep code that match your problem..

Anyways here are the common beep codes for your motherboard.. it might help you too.
1. No beep - no reaction, the mother board is dead, power supply problem, processor and or ram problem.
2. 1beep - board is working fine.
3. One long beep then it shuts down - cpu problem, your processor is not working or missing.
4. 1short beep - system boots normally
5. 2short beeps - CMOS setting error.
6. 1long 1short beep - dram error
7. 1long 2 short beep - video card or monitor not connected
8. 1long 3 short beep - keyboard error.
9. 1long 9short beep - ROM error
10. Long beep - memory card is missing or not connected
11. Short beep - power supply error
12 Four beeps - there is no fan detected on Fan1 or Fan2 header. make sure to attach or reset CMOS bios to factory setting.


Hope this gave you an idea of your problem..

Much appreciated if you rate this help..thanks..

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Proliant ML370T02 boot problem


Sounds like the CPU fan has gone bad and needs to be replaced

Sep 24, 2009 | Compaq (173907001) for ProLiant DL380 /...

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Fan flow error 1611 I/O


The ProLiant DL380 G3 server requires that both primary and redundant fans exist in a specific configuration in order to perform optimally. Any deviation from the specified configuration will cause one of the above error messages to occur and the internal Health LED to illuminate. In a ProLiant DL380 G3 server without the redundant fan option, the server will shut down after the error message is displayed. In a server with the redundant fan option, the internal Health LED will illuminate and the appropriate error message regarding fan redundancy will be displayed. The purpose of this document is to detail the required configuration for both primary and redundant fans.
DETAILS Both primary and redundant fans in the ProLiant DL380 G3 server must be configured to meet specific requirements in order to avoid the error messages above and in some instances, subsequent shutdown of the server.
All primary fan locations (2, 4, 5, 6 and 7) must be populated with a fan before the redundant fan locations (1, 3, or 8) are populated. If a primary fan location is left unpopulated, the server will display one or more of the error messages shown above. In addition, the internal Health LED (the top LED on the front panel of the server) will display the status of the fans.
When the redundant fan option is used, all redundant fan locations must be populated. ProLiant servers do not support partial population of redundant fans. If any redundant fan location is populated without also populating all other redundant fan locations in the server, the fan system will not be fully redundant and one or more of the error messages above will be displayed.
Figure 1 below illustrates a ProLiant DL380 G3 server configured with all eight fans installed for fan redundancy. The server airflow is divided into three zones: processor, I/O and power supply. Shared fans 4 and 7 each provide airflow for two zones. If a shared fan fails, the failure is experienced in both zones.
Figure 1: ProLiant DL380 G3 server configured with all eight fans installed for fan redundancy
The internal Health LED (the top LED on the front panel of the server) indicates failed or missing components. The internal Health LED should be observed to determine the status of the fans as follows:
RED LED: A red LED indicates that the minimum fan requirements have not been met. Minimum fan requirements indicate that all primary fan slots must be populated with functioning fans.
  • If the 1611 fan "x" is not present (where "x" is the fan location) error message is displayed at POST and the internal Health LED is red , then a primary fan is missing.

  • If the 1611 fan "x" failure (where "x" is the fan location) error message is displayed at POST and the internal Health LED is red , then a primary fan has failed.
AMBER LED: An amber LED indicates that the minimum fan requirements have been met; however, requirements for redundant fan configuration have not been met. This means that all primary fan slots are populated with functioning fans, but at least one redundant fan has either failed or is missing.
  • If the 1611 fan "x" is not present (where "x" is the fan location) error message is displayed at POST and the internal Health LED is amber , then a redundant fan is missing.

  • If the 1611 fan "x" failure (where "x" is the fan location) error message is displayed at POST and the internal Health LED is amber , then a redundant fan has failed.
Note: In a redundant fan configuration, the error message fan system not fully redundant will also be displayed at POST if any redundant fan slot is left unpopulated or if a redundant fan has failed.

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To enter the BIOS of a ProLiant DL380 you have to press "F9"

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Try to update the firmwares. Maybe the threeshould of the fans are incorrect. A new firmware can correct this problem.

Let me know if this post helps

Nov 08, 2007 | HP Compaq ProLiant DL380 G4 Server

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