Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Printer won't feed paper. - HP OfficeJet 6210 All-In-One InkJet Printer

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Hi,

If you can see the rubber rollers that move the paper, you might try cleaning them with alcohol and a lint free cloth or swab. But as was mentioned, a good inspection is the best thing to do. Make sure you
doesn't stick your finger in the rollers while they are moving.

Also make sure you hasn't moved a control for the paper thickness. If it was to be set on envelopes, it might not grab normal letter size paper.

OR

Note if the paper is picked up at all, and if so, how far in it goes. Could it merely be a paper jam? We have no way to know her experience with printers. Does it seem like the printer thinks the paper went through? Did it continue trying to print on *nothing*? Did it prompt to insert paper? What kind of feedback does this model provide on it's operating state?

If the cover flips open, an inspection of the paper path
would be useful. If not (or either way) a flashlight or
strong light might help. If the top doesn't open it could
be necessary to take it apart a bit to see the paper feed mechanism, whether there are any stripped gears or broken/loose belts, if the motor is running (Or motor shaft is spinning within the attached gear), if any microswitches aren't making contact... something that might be visually obvious or might require a multimeter to check continuity.
Basically if she has no mechanical or electrical experience *in general*, the best you might do is to describe that it's using motor(s), gears, and rollers to pick up the paper and guide it, and you needs to see where/why it isn't moving the paper along.

There are other various things less easily seen, like a
loose tensioning spring (allows varying paper thickness) or perhaps an entire plastic piece (holding a spring or even unrelated to springs) could have broken off or bent. This isn't necessarily pertaining to that specific model of printer but the general operation of it is probably similar to many from a mechanical standpoint... if it's nothing
obvious then you (or someone nearby) will have to understand a bit about how it mechanically works in order to find what's wrong.

They're essentially throwaway printers though, repair can be unworthwhile in many cases. It looks like a replacement could be had for about $70, if you had enough toner refills already to make choosing same thing again worthwhile, but in the interim if these are standard format files, a local Kinkos or other copy center can probably get the rest of the print job done "right now".

Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Jun 01, 2010

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There could be something in the paper feeder that's blocking the paper path. Please follow steps below to identify and fix the problem:

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hi...

Most of our printers pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.

try it out....

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