Question about Arris Wireless G Broadband Router (wr850g)

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Wireless router not connecting to internet

I have used this same router with this laptop in the past, but one night it just stopped working. I tested my desktop computer to see if it was the modem, and I was unable to connect to the internet. I then returned my modem to the provider and set up the new one with the router. Everything looks to be set up correctly, but the wireless light on the router is not lit up. The power, modem, and port lights are all lit up. I've done a power cycle a few times, and still nothing.

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Unhook all wires except for the power cable. Press and hold the little reset button on the back of the router for 30 seconds ( I know, most sites say 5 seconds is enough...)
After releasing the button the router should reboot itself. Sometimes after the reboot you have to press the reset button again for just a second and release it. The wireless should reset itself at this point, but this will also reset all of the router settings. You will have to log into the interface and reset your security and other settings. The user id & password should reset to admin & motorola, unless you have loaded aftermarket firmware.

Posted on Aug 30, 2008

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