Question about Brother MFC-8860DN Printer

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Keep getting sending error while trying to scan

I keep getting sending error while trying to scan document on Brother MFC-8860dn. There will be what appears to be a document, but when I try to open, Adobe Reader will not open it. Any suggestions?

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: reset drum - brother mfc-8860dn

Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Posted on Mar 16, 2008

  • 159 Answers

SOURCE: Can't scan to PC with Brother MFC 8840D

My guess is a driver problem. I'm assuming you can print to it, so you know the USB connection is good. And you can make a copy (I assume), so you know the scanner mechanism and its connection with the rest of the machine works.
The scanner driver is separate from the printer driver. It's entirely possible to install and use the printer without having loaded the scanner driver. Best bet is to unplug the unit from your computer, then uninstall it completely from Windows. There may be an Uninstall program listed under Brother in your Start menu...All Programs... Or go to Start...Settings...Control Panel (or however your version of Windows get there) and open your Scanners and Cameras folder. If you find the Brother machine in there, Select it and click Remove. Do the same in the Printers folder.
Don't plug your machine back in until you have reinstalled the drivers. Go to www.brother-usa.com, and in the Service & Support box on the right, click Downloads. That will take you to a page where you'll select Multi-Function as your Product Group, then the model.
You'll get two lists of links. Forget Manuals, look at Drivers on the right.
Under Type of Software, click ALL. Select your OS.
You'll get a list of drivers and utilities for your model. Select the Full Package. Brother makes you accept the Terms of Use, then starts the download.
Look for Setup.exe in the main directory, or you may need to browse folders labeled with different language abbreviations to find it.
Start the installation, and don't plug your USB cable in until the computer tells you to. it will install the printer first, then return to install the scanner. It may require you to restart Windows more than once. Sorry.
Once you've suffered through all that it should be fine.

Posted on Dec 24, 2009

  • 59 Answers

SOURCE: Problem for Brother MFC-8860DN Printer How do i

press menu 7 3 2. this will bring you into the parts reset, and reset the fuser

Posted on Mar 31, 2010

  • 1 Answer

SOURCE: Printer / Scanner won't scan to pdf

After I complete step 3 it asks me for the Host Address?? it doesn't give me the option to choose the type of scan...which I want to be PDF?

Posted on May 04, 2010

  • 21 Answers

SOURCE: how reset fuse Brother MFC-8860DN Printer

fuser counter reset
press MENU - START - 088
LCD shows "PARTS REPLACEMENT"
go down with arrow till reset fuser?
press "SET"
done

Posted on Jun 21, 2010

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Scan and copy modes inop


try resetting the machine by unplugging it for an hour, and then start it back up. Next go to the menu, and reconfigure your fax settings.

Feb 25, 2008 | Brother MFC-8860DN Printer

1 Answer

Scan to pdf


Hi there, have you downloaded the latest scanner software from Brother and then do the scan from within the software interface. When you press the scan button, do you get the option to scan to and then the format that you want the document scanned. Here is a link to the scanner software from Brother. Downloads MFC 8860DN Others Brother

Good luck and I hope this helps.

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Queue slow mfc 8860dn


Try to make first a PDF from your document (you can try 'save as' or 'export to' in the menu of your software application). Then try to print that pdf and see if it is printing still slow.

Nov 10, 2011 | Brother MFC-8860DN Printer

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No Paper Error


make sure you have an 1/8" gap between your paper and the rear paper stopper in cassette.

hth,
razors

May 27, 2009 | Brother MFC-8860DN Printer

1 Answer

Can't EMAIL scans or FTP scans


try the e-mail address from your laptop using the cable and the port that the printer is using.
go to the link and download the user manual. there are section for maint.
http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002000/cv_mfc-8460n_usaeng_user_d.pdf

Apr 03, 2009 | Brother MFC-8860DN All-In-One Laser...

1 Answer

My MFC 8860DN does not scan or copy but instead says please wait


Turn the machine off and hold menu while turning it on and keep holding it while the machine starts up. This should go into maint mode.

When it gets into maint mode you can try 99 to exit. This is like a soft reset. Hard reset is hitting 01 in maint mode and then 99 to exit.

Let me know if this is helpful.

Jan 09, 2009 | Brother MFC-8860DN Printer

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Update the firmware and it does support SMTP-AUTH

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