Question about Lexmark X3650 Printer

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I have a Lexmark X4650 and the encoder strip has fallen off. Could you please tell me where the two ends attach inside the printer? I know the strip goes inside the ink cartridge area but now sure where the two ends attach! Thank you!

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Posted on Jan 02, 2017

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SOURCE: Lexmark 5150 All in One Printer - Encoder Strip

I hope this helps. There is usually a spring that holds the encoder strip on either or both ends. The have a hole that the spring is inserted in. The hole brakes and the encoder strip comes off. If you have all the parts including the spring you can modify the encoder strip by cutting a piece of strong tape to fit over where the strip was broken. I use packing tape. Poke a hole in it and reinstall encoder strip. You should also be able to buy a new strip but I am not sure. I also would go to an electronic store and find a tool to help. Buy a spring hook. It is designed to help push on and pull off springs and they only should cost a couple bucks USA. I hope this helps, Bill

Posted on Apr 01, 2007

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SOURCE: Lexmark 5150 - Error 0502

went in and cleaned. first couple copies worked. will keep u posted. thanks for the tips

Posted on Jan 06, 2008

  • 54 Answers

SOURCE: Lexmark X4650

Here is how to align your print cartridges

Using the printer control panel:

1 Load plain Letter-size paper.
2 From the printer control panel, press tools , and then press ok.
3 Press the arrow buttons until Align Cartridges appears, and then press ok. An alignment page prints.

Using Windows
1 Load plain Letter-size paper.
2 Do one of the following:
• In Windows Vista, click the windows globe (start button) .
• In Windows XP and earlier, click Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 From the printer folder, click Maintenance Align Cartridges.
5 Click Print.
6 Follow the instructions on the computer screen.

Using Macintosh
1 Load plain Letter-size paper.
2 From the Finder desktop, double-click the printer folder.
3 Double-click the printer utility icon.
4 From the Maintenance tab, click Print Alignment Page.
5 Follow the instructions on the computer screen.
If you aligned the cartridges to improve print

Posted on Apr 14, 2009

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SOURCE: Lexmark x4650 says "print cartridge missing" but just replaced.

CLick on Start, printers and faxes, right click on your printer icon, click on properties.

There should be a tick box to allow you to reset the cartridges to new....

Posted on Jul 02, 2009

  • 1 Answer


The problem is you can't see the slot, as it's in back of the carrier. I took a dental mirror that has a built-in light on it and found the slot. Without that it's impossible to see, and you'll just have to follow the directions by feel.

Posted on Dec 10, 2009

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1 Answer

Carrier Jam, there's nothing in it, I put new cartridge in still saids carrier jam, other then that this thin strip came out

The thin strip could be the encoder strip (transparent strip) which is responsible for the proper movement of the cartridge carrier along the carrier assembly. Please contact Lexmark Technical Support Center for additional assistance.

Sep 21, 2011 | Lexmark X4650 InkJet Printer

1 Answer

I have a lexmark x4650 printer and my son pulled a plastic strip from some where. Now my printer tells me that the cartrige is jam. When I opened it there was a small spring that I have no idea where it...

The "plastic strip" could be the encoder strip (responsible for the movement of the cartridge carrier on the assembly). This article will give you an idea on how to re-seat the encoder strip on your printer: Printer Cartridge Stalls or Is Blocked.
If you still need assistance, please contact Lexmark Technical Support Center.

Aug 16, 2011 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

My encoder strip is dislodged for my lexmark4650 can I attach it again? Thanks

Hi Kim

Please get the information from this link you will get the idea


Jul 16, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Carrier jam

To fix the carrier jam, open the printer cover. Remove the cartridges from the carrier. While the cover is open, check inside for any loose transparent strip - the encoder strip. The encoder strip ensures the proper mechanism of the carrier on the assembly. If everything looks fine inside the printer, close the cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges and make sure they are properly inserted and secured in the carrier.

Jun 25, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Error message clear carrier jam, when I opened the top of the Dell Photo 926 a long clear strip fell out, What do I do to fix this.

The long clear strip is the encoder strip that the cartridge carriage reads to know where it is in the printer. It should not have just fallen out. There should be a small hole at each end of the strip to attach it to points in the printer. If one of those holes is broken you might as well get a new printer. Paying someone to buy a new encoder strip and install it will most likely cost more than the machine itself.

Sep 28, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

My Lexmark 4 in 1 X5630 printer is saying carrier jam. How do I go about sorting this out?

I got an amazing solution to this problem that worked for printer is working now :)

just sharing with you............

"Someone tried for hours to reattach my encoder strip, and finally figured out the way to do it after reading many web postings, and my own trial and error. The key is to use a "dental mirror" that you can pick up at a pharmacy or hardware store for about $5. (Perhaps a small compact mirror may also work.) And you need to focus light back there. (I used a head lamp.) The problem is you just can not see the small slot through which the encoder strip must be threaded from the front of the printer. It sits in back of the ink cartridges. This thin slot "tunnel" goes though a rectangular piece of plastic. You can feel the rectangular piece of plastic in back of the ink cartridges, and looking with the dental mirror you can see how small the slots are on the right and left side, through which the encoder strip must be threaded. After "seeing" these small slots using the dental mirror, you then can feel them with the tip of a fingernail, and know exactly what you are aiming for as you then feed the encoder strip through. (It doesn't make any difference of you feed the strip from the left or the right, but the down arrow end of the encoder stip must end up on the right when you later attach it to the wire tab.) I fed the strip "blind" after I had formed a strong mental image of exacly what I was trying to do, and now being able to feel the small slot I was aiming for with the tip of a fingernail. (It is tough working in the small space in back of the ink cartridges, and if you have really big hands and fingers it may be impossible. I did not want to use forceps or tweezers because of a fear of damaging the encoder strip.) The encoder strip then must be attached with the down arrow end on the right attaching to a flimsy looking wire on the right side of the printer. The left end of the encoder strip must be attached to a metal tab on the left side of the printer. You will need to hold tension on the encoder strip, and manually push the sliding ink cartridge back and forth out of the way as you attatch both ends. (It's probably a good idea to gently clean the encoder stip of all your fingerprints and any smudged ink with a tissue after you get it back in place. Also be sure to clean the metal bar the ink cartridges slide back and forth on, so you don't get error message 0502.) Be prepared for this to be a very frustating experience! You will be maddened by how many times it will take to thread the encoder strip though the slot, how difficult it will be to catch the end of the encoder strip on the wire and metal tabs, and how you will have to figure out how to hold tension on the encoder strip so one end won't fall off as you attach the other end. But once you use the dental mirror to see where you have to thread the encoder strip, and once you see the wire and metal tabs to which the ends of the encoder strip must be attached, then YOU CAN DO IT! It just takes persistance."

Jul 09, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have a x4650 that says carrier jam and theres nothing in it. there is this long thin clear piece that i think came out it, how do i get it back in.

The long thin clear piece is most probably the encoder strip. The encoder strip has something to do with the communication in the printer to determine the location of the ink cartridge carrier on the carrier shaft. But, unfortunately, that can be hard to hook back in since it's connected way inside the printer. I strongly suggest you contact Lexmark Technical Support for further assistance.

May 19, 2010 | Lexmark X4650 InkJet Printer

1 Answer

I have a dell V305 Printer and there is a plastic strip that has fallen off from somewhere inside. Can you advise as to what this strip is for and if it can be reinstered?

If it's a clear plastic with black lines on it, it's the encoder strip. If the holes on the end are not torn out, it installs inside from the right side to the left side, one side has a spring to connect to and the other side has a solid hook on the frame. It has to thread thru a sensor slot at the rear of the carriage assembly in order to work.

Jan 15, 2010 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Replacing encoder strip om Lexmark X6170

First unplug your printer...

Lift your printer top, like you are going to change your ink cartridges.

Unplug your scanner & control panel by disconnecting the 3 ribbon cables

Then, you will need a screwdriver (philips head). remove the screws (about 4) from the inside housing cover.

After you have this cover off...

You should be able to see the sides of the cartridge. Take your encoder strip (gently) and thread it through the back of the cartriidges. Note: There are small slits on the side where you can thread.

If the encoder strip has come completely off (there should be tension if it is connected), you will have to located the right and left "pins" to attach it back to. I have a lexmark x-2500 so, mine are on the metal frame. The right end (arrow up) attaches to a metal strip which points straight towards you (a part of the metal frame) with a small notch at the right end and on the left end there's a type of "punchout" pin which is a part of the metal frame. I had to slightly bend the right end pin to the right, just enough to create some tension & keep the encoder strip from popping back off. The left end pin should already be bent out to the left.

Hopefully, this helps someone

Feb 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Carrier jam

This strip is called the encoder strip. I found this fix online, which is very similar to the 5470.

The only difference you'll have is the encoder stip fits INSIDE the cartridge carrier. I'll attach a photo to show you where. Good luck!


Jan 22, 2009 | Lexmark X5470 All-In-One InkJet Printer

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