Question about Whirlpool Washing Machines
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Posted on Jan 02, 2017
My wife had the same problem and it had one other problem where it added water at the end of the spin cycle which left the washed clothes all wet. After doing some research on the internet I narrowed down the problem to two parts, auto-sensing switch or timer control. I called Whirlpool (800-253-1301) and ordered an auto-sensing switch (part# W10292584 which is replacement of W10177795 which is discontinued) and a timer control (part# W10177827) for $26.30 total at 75% off, plus $8.99 Fedex shipping and $2.12 PA sales tax for a grand total of $37.41. The original part costs were $65.62 and $39.60 respectively. I took the control panel off following the video from http://www.youtube.com/watch?v=9QELKlLEZeI and first tried the replacement timer and it made no difference, i.e. it still agitated immediately while filling and it filled at the end of spin cycle but only on the normal wash cycle which is on the top half. The agitation problem exists on all wash cycles except for the handwash option, but the filling problem at the end of spin cycle existed only for the normal wash cycle and not on any of the other 3 wash cycles. Then, I put the old timer back on and tried the replacement auto-sensing switch and that fixed the problem. I should have known that was the problem because when I was ordering the parts on the phone, the woman from Whirlpool told me they had over two thousand of the auto-sensing switches in stock and when I heard that I was thinking to myself "I don't know how many of these washers they sold, but that part must break a lot to keep that many in stock." I don't know how long ago the original auto-sensing parts were initially manufactured, but the Whirlpool parts website says that it's discontinued, so that only leads me to believe the original part wasn't very reliable to begin with. I called several local appliance repair folks and just to diagnose the problem, it was going to cost me anywhere from $75 to $100, so it was more cost effective for me to just buy the parts and tried them myself even though I ended up with a spare part (timer control) I didn't need.
Posted on Nov 12, 2010
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