Question about Bose (321GS) System

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DVD quits while watching a movie

While watching a movie my Bose 3-2-1 Series II stops. The picture is still there but the screen freezes as though I put it on pause. Sometimes it starts going again after a minute and sometimes it doesn't. When it stalls, I can not get to the menu or stop it. I have to shut it off and go to a scene which may or may not have been the scene I was watching.

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  • Anonymous Aug 16, 2008

    My Bose 321 also stops mid-movie, the screen freezes and then "cannot read disc" message comes up. Often I have to unplug it and plug it back in to get it to open.

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  • 10 Answers

Have you tried cleaning your lens?

If so your dvd drive may be going bad

Posted on Apr 24, 2008

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1 Answer

Dvd sometimes work and most time flicker


I suggest you call Bose. Most likely your disk drive needs to be fixed or replaced. In rare cases just updating the system with the latest software will help. Anyhow call Bose, they will fix it.

Mar 18, 2014 | Bose 3·2·1 II System

1 Answer

I hooked up the cords exactly as picture and when in dvd input the picture is in black and white. I tried movie the yellow video chord to every single hole on the back of my tv and it doesnt go to color??...


If you tried the yellow composite cable "in every single hole" it wasn't exactly 'exactly' following the manual then, was it?

Are you using component cabels, too (red, green and blue). Mis-wiring them will give you B/W or other wierd visuals.

Your TV's inputs and what is selected by the TV's controls would determine which cables' input it display. You could prove whether the composite is the culprit by removing it while viewing the TV. If the picture goes away, THAT cable is carrying the video you're watching. Otherwise, maybe you need to select the component input and check the conenction of each wire while watching.

Mar 18, 2011 | Bose 3·2·1 II System

2 Answers

Bose 321 series wont play region 1 dvd


To convert Bose 3-2-1 GS Series 2 DVD system to Multi-Region playback

1. Press the Right button on your remote control
2. Press the Up button on your remote control
3. Press the Shuffle button on your remote control
4. Press the Stop button on your remote control
5. Press the Mute button on your remote control
6. The disc tray should eject twice to confirm the region change
7. Press the Standby button on your remote control to power off your machine
8. After one minute, press the Standby button on your remote control to power on.

Done!

Nov 29, 2010 | Bose 3 2 1 GS Series II DVD Home...

1 Answer

We have a black rectangle appearing on TV when playing DVDs and can't get rid of it. We were setting up to watch a DVD, pushed some buttons inadvertently on the remote and ended up with menus that we...


it sounds like someone turned on the text box on the closed caption feature on the set there may be a button on the remote or look in the set-up features in the main menu
Techman.

May 16, 2010 | Bose 3 2 1 GS Series II DVD Home...

1 Answer

Bose GS 321 HDMI issue. I've had this unit for 6 months using the HDMI connection from the Bose to my HDTV for watching DVD's and its been working without issue. Last week I try watching a DVD. I change...


Hi, did you manage to fix it? I have the same problem. Would appreciate if you can share some results if you have any.
Many thanks, Jeffrey jeff@worldmail.nl

Mar 08, 2010 | Bose 321GS Series II System

1 Answer

BOSE 321 DVD movie movie picure is blue. Its connected to a Sony LCD digital Wide screen TV Bravia Model KDL 40V2500 and my cable box. Could it be a loose connection.


Sounds like you are using a component cable(red,green,blue) rather than an HDMI cable.

Component cables are fine to use but if one of the 3 cables is disconnected, loose or bad, you may see blue video.

Check for loose connections or bad cables and make sure the proper color is plugged into its matching color.

Oct 25, 2009 | Bose 3·2·1 II System

2 Answers

Bose 321 display is only Black and White..all movies too


Could just be the dvds? Or not...

Replace the laser that reads the discs!

Jul 07, 2009 | Bose 3 2 1 GSX System

2 Answers

Communicating with your tv message on bose 321 series 2


Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

Apr 01, 2009 | Bose 3·2·1 II System

1 Answer

DVD Issues


firmware issue with bose i would call them to get dvd rom updated

Dec 27, 2007 | Bose 3·2·1 II System

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