Question about HP LaserJet 1012 Printer
Try the following tricks:
Disconnect any USB cables attached to the printer and remove any memory cards from drive bay. Restart the computer. Unlock the ink cartridge locking clips. Remove all ink cartridges. Lock down the ink cartridge locking clips. Close the main printer door Turn the printer off with the Power button and wait for the printer to shut down. Unplug the printer AC adapter from the printer and the wall outlet or surge protector. Wait approximately fifteen to forty-five seconds to allow all current to dissipate from printer. Re-plug only the AC adapter into the wall outlet then into the printer, but do not plug in the USB cable. Wait for the appropriate missing ink cartridge error to verify that printer can recognize this error. Re-insert one ink cartridge only, to minimize confusion in case one of the cartridges is defective, and print an internal test page. If no errors are found, insert the other ink cartridge(s) and ensure that they are functioning by performing internal test pages or calibration pages. If an error occurs due to a defective cartridge, perform the appropriate steps for Resolving Ink Cartridge Rejections. After returning to the main Windows screen, reconnect the USB cable to the computer then to the printer. Good luck. Thanks for using FixYa.
Posted on Jun 01, 2010
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Posted on Jan 02, 2017
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