I have tried the tapping and resetting fixes - nothing works.
Now i just get the "turn off and on again" message no matter what, and the lense goes in and out and stays out off or on. if i press the shutter button it beeps but nothing happens. sony cybershot psc-200
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hi, Zoom Error occurs when there the lenses are not able to move and something is obstructing the movement like some dust or sand grains etc., to dislodge the obstructing particles try tapping the lense side corner of the camera on a table top lightly (not too hard please, as the lense and autofocus combination is quite fragile) a couple of times in switch off mode and trying to power on after every 2-3 taps.
or you might send it out to a service centre, the charges are generally just the serviceing charges as no new parts needed.
You may not believe this and I hope you haven't spent a lot of money fixing your problem. I read that some people had a different error message coming up on their Sony Cybershot DSC-W150's and in order to fix it, they literally banged the lens against their knee while the lens was out and it re-focused and the error message disappeared. I tried this while my camera was doing exactly what you described above AND IT WORKED!!!!!!!!!!!!!!!!!!!!
After 2 or 3 firm blows, my LCD screen came up and focused. I can't believe it myself, but I was just desperate enough to try it and VOILA! Good luck!!
I had exactly the same problem with my Sony Cyber_Shot. Here is what I did and the problem was fixed. While I turned the camera off, I pressed down the lense very softly (some up and down motion). After a couple of times, the lense retracted almost completely. Then I pressed a little harder until the lense retracted 100% as normal times. I turned it on everything was back to normal. If the lense does not have mechanical problem, you should be able to do what I did.
If there is no mechanical problem, most likly some dirt got on the sides of the lense while it was open. Try keep it very clean always.
If you're getting the 18-4489-957-000 error code, then give it a good tap on the corner where the lens cap is. A little tapping and the lens cover should pop closed. When you turn the camera on again it will probably work just fine.
I was just about to junk my camera when I googled the error code and found this very tip in another thread. It worked like a charm.
I was having the exact same problem. The screen would turn red and i would get an error message. I realized the lens lid stayed open even when the camera shut itself off. I hit the corner of the camera a few times (the side with the lens) until the lens lid shut. Then I tried to turn on the camera and it worked!
Turn on your camera, when the lense is opened, hold it till the blue screen appears, extend the lense to his maximum forcing it a little bit then when you turn off your camera, the noise won't be here. Turn on again your camera and hopes it works. I tried it on my camera, works well at the first try then again the error, i did it twice holding the lense when you turn it on, then it worked perfectly. Hope it works for you. P.S : my english isn't well but i hope it helps.
I had to tap the entire front of the lense on the fat part of my palm. I had to do it 4 times semi-hard. Then the camera just popped on. Thanks for the tip, I did have to do it three times turning it off and on after each 4 strikes. The fifth time was a charm. I now have to do it every time to make my camera work. Crazy but it works.