Question about Northstar 6100i GPS Receiver

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I have a new Northstar 6100I which has been working well for the last few weeks. Yesterday none of the buttons would work except for power on and off. I tried restarting and unplugging power to the unit several times but it did not correct the porblem.

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  • chadcn Jun 01, 2010

    I have to try the solution but my question was answered promply and with logically

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  • 19,396 Answers

Hi.

Try the following reset:

  • Remove memory card.
  • With the unit off, press and hold the "5" key.
  • Power the unit, while continuing to hold the 5 key.
  • Release the power key, but continue to hold the 5 key.
  • The Northstar splash screen will come on Continue to hold the 5 key for approx. 45 seconds until a gray screen appears with 9 options then release the 5 key.
  • Press the 1 key, then ENT.
  • The unit will reset and will need to be reconfigured

Ensure that you have disconnected the power connector for at least five minutes. Remove any card present in the slot before disconnecting.

Check all connectors and ensure that connectors are protected with the plastic caps provided.

If unit is minimally operational, download an update, save it on a memory card, and try updating the unit.

If that does not fix the problem, then the unit is faulty. In that case call Northstar or the dealer that sold the Northstar for replacement. The unit is under warranty and there is nothing that the user can do.

Here download page.

Here a user manual.

Posted on Jun 01, 2010

  • chadcn Jun 01, 2010

    I will try the reset



    When you say remove ther memory card do you mean the chart card? I did not notice a memory card in the unit and cannot find any reference to it in the manual.



    Is this a common problem with the 6100i's?



    Thank You

  • Ginko
    Ginko Jun 01, 2010

    I was referring to the chart card. There is no SD card on this model. The chart card can also be used for the update.

    Try first a reset with chart card inside, then perform procedure with no card. If chart card is defective the unit may freeze.

    This unit is under warranty, better limiting operations to the minimum. Eventually contact Northstar before performing any maintainance that goes beyond the reset. Reset procedure will not affect your warranty status.


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