Question about Dell Inspiron 1501 Notebook

1 Answer

My mousepad stopped working

It was working juts fine and then it just stopped working. I would like to troubleshoot it.

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  • 635 Answers

First try reinstalling the driver for the Touchpad. The driver for the Touchpad can be found here: http://support.dell.com/support/download

Once this has been installed there should be icon in the lower right hand of the Taskbar that will allow you to adjust settings. If this does not correct the problem try using an external mouse to see if the problem follows. If the issue does not follow the Touchpad might need to be replaced.

If the system is out of warranty a replacement Palm Rest can be ordered directly from Dell by calling 1-800-357-3355. Instructions for replacing the Palm Rest can be viewed here: http://support.dell.com/support/edocs/systems/ins1501/en/sm_en/palmrest.htm#wp1045812 Another thing to try before ordering a replacement Palm Rest is to try reseating the" touch pad connector" to see if it corrects the problem.

If the issue does follow the mouse that is plugged in this could be an issue with the OS. An earlier restore point or a system restore could fix the problem (please be aware that a complete system restore will remove the data on the system). If this does not fix the problem then the system board might need to be replaced.

Posted on Jun 01, 2010

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