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I use Pinnacle Studio 14 to edit video & burn DVDs. However,when I have included a menu it will not play on the Sony DVD recorder/Sony Bravia combo, but gives error 1080i. Yet it plays ok on my computer and a Sony portable player! Commercially produced DVD with menus play ok. Sony have not been very helpful! Do you have any clues? Rick Nauta

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OK, well some software programs, for whatever reason, record and playback, these "Previews" "Menus" parts of the DVD burn, and they are only burnt, in a very low res format, or a Format, that's not quite up to the one that works, when you choose the item from the menu, it then switches to HD or whatever,, now some players and software simply cannot, "Understand" that transition, from low res, to what it expects, or the signal levels used to communicate what's going on aren't quite right and the unit, hangs up. Now some players, just plough on and don't care the res, or codec or whatever, but some as said just get overloaded, probably from error correction, this causes it to freeze and not work. It's all got to do with CODECs and Formats.

Posted on Jun 01, 2010

  • nauta1 Jun 01, 2010

    Hi,

    Thank you for a rather "vague" explanation; I am not using HD and it has worked before, so what is the meaning of a 1080i error and more importantly: what is the solution?

    Regards, Rick Nauta

  • nauta1 Jun 01, 2010


    Jun 01, 2010 - Hi,
    Thank you for a rather "vague" explanation; I am not using HD and it has worked before, so what is the meaning of a 1080i error and more importantly: what is the solution?
    Regards, Rick Nauta

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My guess is the Pinnacle software isn't writing correctly. Read this from the Pinnacle support site.

Use this FAQ to troubleshoot any problems where Studio is failing during the process of burning the DVD.


  1. INSTALL THE LASTEST PATCH:

If you have Studio version 12, download the latest version here.

If you have Studio version 11, download the latest version here.


Note: Studio 11 patches will only patch a previous install of Studio 11.


If you have an older version of Studio (Studio 9, 10, or 11 etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.


How to download and install a patch:

  • When downloading the patch make a note of where it is being saved to. We recommend saving the patch to the desktop.
  • Before installing the patch, make sure that you do not have any other programs running. Studio must not be running.
  • Once it is fully downloaded, double-click on the patch to begin the installation.
  • Follow any on-screen prompts to complete the installation. Reboot the computer after applying the patch.


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  1. RESTART STUDIO: Shut down Studio, then relaunch it. Try to create the DVD again using the safe mode setting above.


  1. RESTART THE COMPUTER: Try opening the door of the DVD burner. If it won't open, then shut down Studio, then restart the computer. Launch Studio and try to create the DVD again using the safe mode setting.


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BLANK MEDIA IN THE DRIVE: Make sure that there is a blank, write-once media or rewriteable media in the DVD burner.

TYPE OF DVD: Make sure that your DVD burner supports the media you use. As for any problem with burning a DVD, we recommend customer use rewriteable media to reduce the number of wasted DVDs when they have to troubleshoot a failure while burning DVDs. In this case, if you have only used rewriteable media, (RW) we would also recommend trying to use a write once (-/+ R) DVD and erasing the RW media.

BRAND OF DVD: Pinnacle recommends using a name brand of DVD, i.e. Sony, Apple, Memorex, etc. Also we recommend trying a DVD from a different manufacturer to see if the problem is related to the brand of DVD that is being used.

NOTE: Check with the following site to find information on the media being used.


http://www.videohelp.com/dvdmedia


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