Navigon 3310 backup problem

I would suggest going here and reading about your unit.
http://reviews.cnet.com/car-gps-navigation/navigon-2100/4505-3430_7-32744602.html#reviewPage1
Go through the 2 pages.
Good luck

With the help of NAVIGON Fresh you can reinstall the software and thus return the device to the factory state. This can be necessary when the device does not work properly anymore or when the software freezes, crashes or otherwise does not behave as intended.

Please be advised that after reinstallation your saved data and favorites will be deleted. After reinstallation a software update or reinstallation of maps can be neccessary as well.

In order to reinstall the software and return the device to the factory state follow the steps detailed below:

1. Check if your device is on the compatibility list for the device restore
process.
2. Charge your device fully with the car or home charger.

3. Connect it via USB cable directly to your PC and turn it on.

4. Start the NAVIGON Fresh program and log in to your account with your
email address and password.

If NAVIGON Fresh is not installed on your PC, you can download the
software here.
5. Go to the menu bar at the top window border and click on
"My Navigon Device" and "Restore Device".

6. If NAVIGON Fresh does not recognize your device, please contact the
service center.

7. Follow the instructions and choose the device which you want to restore.

8. When the wizard has lead you through all the steps, click "next" to
begin the device restore.

9. As soon as the device restore has successfully finished, check for
updates for your device and install them.

When you changed your charger, did you get the right one?
I bought an iGo and thought I could use the standard min usb tip. However, tip number A53 does charge and show the map.
I hope this answers your question.

if you have a pc, you can use the usb to mini jack and it will charge

I have updated and started my Navigon 4310 max and suddenly it gave an error message saying "Startup error! Please check setup" then it stops. I tried many times by switching it on and off but it didn't help. Please help me what to do!!!

Hi Mart136,
Were you able to get XCSoar to work on your Navigon 4310? I have the same problem with XCSoar and my Navigon 2100 Max. I did exactly as prescribed for installation on the XCSoar site but my 2100 Max keeps asking for the Navigon SD card .. it doesn't want to recognize a standard SD card.
Does anybody have any suggestions? Thx Much!

I have the same issue did u ever figure out how to fix it?

Sounds as if the system software that runs the GPS has been corrupted. Your device should have come with a CD that has software that can be reloaded or a utility that can be installed on the PC that connects to the navigon website to download and install the software for you.

Might want to start with that.
Hope this helps
TankMurdock

Buy a new one and copy the files off then return it

Go to Navigon home page and click on support. on right side click on product user guides and find your model. It is a large manual so i downloaded and save to a disk for reference.