Question about Lexmark T640 Laser Printer

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91700 Service Transfer Roll was appearing on my screen so I ordered a new one replaced it and it is still showing me the error.

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Here's an article in the Lexmark website to guide you on what to do when having 917.00 Service Transfer Roll error. Just click on this link: http://bit.ly/d7uyzZ. Follow the instructions carefully. Basically, when having this kind of error, you will need to primarily change the transfer roll or the High Voltage Power Supply. If this doesn't help, it may require service to replace the system board assembly, transfer roll left and right arm.

Posted on Jun 02, 2010

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1 Answer

How I fix the error 917 service transfer roll


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Hello my friend.First maake sure the printer is powered off before making any checks on the transfer roll or associated parts for personal safety and to prevent damage to the printer.
1.Check the transfer roll for any signs
of toner buildup, surface damage to the roll, oil or other contaminants on the surface of the roll. Replace the transfer roll as necessary.
2.Check the left transfer roll arm
assembly to make sure it is fastened and locked in the down position. If the arm is not locked down, check to ensure the arm is not broken and will lock into the EP frame correctly.
Check the left transfer arm assembly spring for proper operation.
3.Check the right transfer arm assembly to make sure it is fastened
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1 Answer

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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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