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I have no clue what model my keyboard and mouse is. Kinda platnimum very small (thin) keyboard. My mouse sometimes will not move to where I want it to go. I love the size of the keyboard and mouse. Is this a known problem?? ALSO where is the users guide located? I don't have one.

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There should be a sticker under the keyboard with some sort of information on it.
If not then it's cheap and nasty anyway and is probably why you are now experiencing problems.
In general, the mouse will start to do that if you get even a small amount of dust/dirt in the optical hole (where the light comes out underneath). Give it a good hit of air. If it is cordless, then check the batteries as well.

Posted on Apr 09, 2008

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