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Can you tell me to restore my laptop to the status it was, say, three weeks ago. I may have allowed an install update that has affected Spotify which downloads music from the internet. I am running Windows 7. Thankyou Soosywhit

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  • soosywhit Jun 03, 2010

    Thankyou, this was very helpful

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Hi,

To restore the laptop to the status when the update was installed 3 weeks back, you will have to use the System Restore utility.

1) Open System Restore by clicking the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2) Then in the System Restore window which opens, click on the Next button (see attached image).

Can you tell me to - 360e25d.png

3) Then, in the next window which opens, click the check box next to Show more Restore points. (See attached image)

46e5701.png
Then select the Restore Point from the list of restore points when the update was installed and click Next. (Please Note: The number of Restore Points available depends on the disk space alloted for System Restore. If the disk space alloted is less, the older restore points may not be available now.)

4) In the next window which opens, confirm the restore point and click on the Finish button. (see attached image)

0a6ea50.png
The computer will now automatically restart and restored to the earlier state.

Hope this solves your problem. Thanks for using FixYa.

Posted on Jun 01, 2010

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