Question about Panasonic Lumix DMC-FZ28 Digital Camera

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System error: zoom message with Panasonic Lumix FS15 camera

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Oct 12, 2010

  • 1 more comment 
  • cgodwin589 Nov 15, 2010

    The link that you posted helped, it was one of the steps you didn't mention.. I had taken a blow dryer (as opposed to me blowing and water getting inside) and aimed it at the lens. It was able to push out whatever was in the way. Thank you thank you thank you!

  • Jameson78 Mar 13, 2011

    Thank you lock123!
    I didn't have my Lumix for long when I got the System Error Focus error. I basically thought I had to buy a new camera and it had been sitting in a drawer for months. I had been looking at new cameras and decided to check Google just for the heck of it, to see if I could somehow get the Lumix to work, not expecting much, as I figure cameras are pretty sensitive devices.

    I tried the powering it on and off lens side down on the table and that didn't do anything, so I figured I'd do the whack it against the palm of my hand as a last ditch effort. Wouldn't you know it... It worked!!! The camera now seems as good as new. If nothing else works, try this people! I just hit it firmly but gently with the lens closed and it worked perfectly right away. Thanks!

  • mohaco Aug 10, 2011

    I was getting the zoom error message. Took my camera to Henry's, they wanted $300.00 to send it out to be fixed. I decided I would just start looking for a new camer. I started shopping online and came across this web site. I tried turning the camera on and off while plugged into my computer, nothing happened. So, decided since I was replacing it I would try banging it against my palm. It worked. Once the zoom opened I used a small computer vacuum and cleaned around the lens. Good as new. Thanks so much.

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Posted on Jan 02, 2017

lock123
  • 6831 Answers

SOURCE: I have the same camera with the same error

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 30, 2010

  • 1 Answer

SOURCE: System error: zoom message with Panasonic Lumix FS15 camera

I had the same problem, i switched the camera on in capture mode and zoomed in and applied a little pressure to the lens which made a slight click but retracted and has worked fine since. I may of just been lucky but the camera is fully functional again, could be worth a try.

Posted on May 20, 2011

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http://www2.panasonic.com/webapp/wcs/stores/servlet/RequestCenter?storeId=15001&catalogId=11017

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jeremy.wolf@gmail.com

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System error: zoom message with Panasonic Lumix FS15 camera


I had the same problem, i switched the camera on in capture mode and zoomed in and applied a little pressure to the lens which made a slight click but retracted and has worked fine since. I may of just been lucky but the camera is fully functional again, could be worth a try.

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