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Few years ago, I purchased a PC Asus and I have been provided by Asus, a Windows XP CD to dowload my activities! My computer has now viruses and I wanted to do a new installation but I do not found anymore my 25 product key ID! Could you please help me to fix my problem! Thanks!

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  • brian c
    brian c May 11, 2010

    If it's an OEM cd, the product key should be on a sticker on the rear of the PC.

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1 Answer

My computer has a virus


Hello,

Not knowing what operationg system you have on your computer, XP, Vista or Windows 7, I would recommend your go the link I have provided below by copying and pasteing into your web browser to go the Microsoft Security Essentials.

Dowload and install the software. After the installation, it will go out for updates and do a fast scan of your computer for virus problms. Abort the fast scan and then select a full scan. Let it finish and if it finds problems go to history and it will display what has been found and what it did about if.

http://www.microsoft.com/en-us/security_essentials/default.aspx

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You can use a Computer Password Recovery to get the admin password. It is a live cd easy to use.
When you load it in graphical mode select the windows installition and then select the user you want to reset password.
(make sure you boot from cd/dvd or usb first)

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I recently bought a used Asus a7n8x mobo so I can rebuild my dead XP Pro 462 A Socket system. I am upgrading the mobo to the "Delux = A7V8X-E" board and replacing my 2400 AthlonXP CPU with a used 3200...


Excellent motherboard. I've owned two of them, best socket A motherboard ever. Nvidia nforce chipset, soundstorm audio. You can definitely burn the drivers to a disk or pen drive for installation after you've reinstalled windows. Windows xp may even have drivers that will work for the network card. So you may just be able to go to asus's website with that system and install directly to the system. You will know if the network card is working when xp asks to activate, try to activate and it will tell you if you have a network connection or not. I would burn all the drivers and software to a disk though just in case. Downloading the drivers and saving them on a CD is easy. Just download and save the drivers/software to your "my documents folder" when downloading from asus. Then open my computer double click on the cdrw drive or dvdrw drive whichever one you have and drag the files from your documents to the cdrw//dvdrw window. Once you've done this you will see at the top of the window "files ready to be written to cd". At the top in the left column in window you will see "write files to cd". Insert a blank cd-r or cd-rw and click write files to cd. That's it once its finished you can use the cd to install the software. If you have any trouble or questions reply to this and I will be glad to help you. I miss my A7N8X-E I sold mine to my friend 5 years ago and its still running strong and I used it for 2 years before him.

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Unable to reboot my netbook to remove a virus and to be able to download an antivirus on internet i have a Asus eee pc 900 with Windows XP and no cd rom


Download anti-virus tools to a USB memory-stick, using a "trusted" computer, and then connect the memory-stick to your computer. Restart your computer, and choose Safe Mode. You'll be able to access the files on the memory-stick.

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My audio driver is missing i want to dowload a new audio driver with Eee PC series without cd rom


Hi

Thank you for your query

Please see the following link for the requested driver

http://www.eeeguides.com/2008/03/asus-eee-pc-drivers-download-windows-xp.html

I hope this has been useful

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Microsoft dropped support for Windows 98 a few years ago.

Similarly, most anti-virus software companies have dropped support for Windows 98. So, anti-virus software that claims to be able to "remove" a virus will not run.

So, you're stuck -- copy your files onto CD-writable disks or to a USB memory-stick, and then responsibly recycle your "ancient" computer.

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You can contact Dell Technical Support and see if they will send you a new XP CD. All the drivers can be downloaded at Support.dell.com for that system. If you can't get Dell to replace the CD, try Ebay. Here is an Example:
http://cgi.ebay.com/Reinstallation-Dell-CD-w-MS-OS-XP-Pro-SP2_W0QQitemZ300352622860QQcmdZViewItemQQptZUS_Software?hash=item45ee69510c&_trksid=p3286.c0.m14#ht_500wt_1182

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Are you on Linux or Windows XP? Given that Linux is nowhere near as bad as XP for viruses, I'll assume XP.

If on Windows, keep pressing F8 on Post (machine Switch on).
From the menu of options, select 'Safe Mode' - this is a mode that deactivates all start up programs and drivers.

From within here run a virus AND spyware scan.

You can get free Anti-virus from www.MajorGeeks.com
Use AVG Free Adition or Aviva (aka Antivir)

For Spyware, use Spybot

You will probably need to download on another computer.

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2 Answers

Change OS


yes if you have your notebook set to boot from CD as first boot device and you have a copy of windows xp

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Product key


Common practice when vendors sell thousands of machines. They clone the systems. This is legal, and common practice. Take your system back to them for help.

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