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Few years ago, I purchased a PC Asus and I have been provided by Asus, a Windows XP CD to dowload my activities! My computer has now viruses and I wanted to do a new installation but I do not found anymore my 25 product key ID! Could you please help me to fix my problem! Thanks!

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  • brian c
    brian c May 11, 2010

    If it's an OEM cd, the product key should be on a sticker on the rear of the PC.

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Posted on Apr 09, 2008

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WINDOWS XP IS MESSED UP


Windows XP Security 2012 is a Virus and you will need to go to the following page which will guide you through the steps you need to take to remove it.
http://www.bleepingcomputer.com/virus-removal/remove-xp-security-2012

The above page advises you to download a number of tools to use to remove this virus which you would be best advised to download on a different computer and then put them on either a USB memory stick or burn them on to a CD.

If you have difficulty in running these programs because the virus keeps preventing you, then download and burn on to CD a copy of Hiren's Boot CD and then boot your computer with the virus from that CD - start the Mini-XP environment on the Hiren's Boot CD and then run MalwareBytes AntiMalware from the CD and do a full system scan.
Note: Ignore any warnings that may be for the X: drive which is the Boot CD itself - you need to remove any malware found on your main Windows XP drive which is normally your C: drive

Jan 05, 2012 | HP PC Desktops

Tip

Sign of a Virus Infected PC and How to Fix it


A computer virus is something that often interfere with your daily activities. Computer viruses usually spread unbeknownst to us, from one computer to another. One of media dissemination of computer viruses is via e-mail. After you run the attachment in an e-mail so sometimes you still do not realize that you're running is a computer virus.

What are the signs or indicators of computer viruses in your computer? Please just look at some of the following signs.
  • Your computer runs slower than usual and lasted consistently.
  • Computer suddenly stopped or not responding and it is often the case.
  • Computer suddenly restarts or crashes and this happened a few minutes.
  • Computer suddenly restart and could not walk normally again.
  • Computer application is not running properly.
  • Hard drive or disk drive is inaccessible.
  • Print activity is not working properly.
  • It often happens that strange error messages and do not usually.
  • Often visible menu or dialog box that is damaged.

The above is a common symptom that a computer infected by computer virus, but it can also occur due to interference with the hardware or software as well. The main solution is to install antivirus software that is always up-to-date.

Tips how to remove a virus that can not be handled Anti-virus

There is a very powerful tips to remove the virus, if the various Anti Virus that we use entirely powerless against it (probably only detect, but can not delete it). To do this would require a Bootable CD that contains a minimum of the File Manager program, such as Ultimate Boot CD, BartPE, and the like. Some programs are DOS-based and others are windows based. Or we could use a Linux Live CD, like Knoppix, Ubuntu Live CD and others. In General, the following steps:
  1. Find the location of the virus, especially the origin of the virus is running on your computer (the host)
  2. Once obtained, note (note) information such as file size, date (although the virus can change the size and date, but most always the same size and date. Can find similar files and recorded their location.
  3. Once obtained, use one of the Bootable CD and restart the computer to boot from a CD (you might need his first set its BIOS to first boot the CD / DVD-ROM).
  4. Open the file manager program, which is available. If using windows NT, XP or above, make sure the program supports reading NTFS format
  5. Find the file / virus and delete or if still in doubt, just rename from *. exe to *. VRS example. To convince, use the search facility to find files with the same size or nearly the same date. If found , you can rename it.
  6. Back restart the computer and check again

on Apr 17, 2010 | PC Desktops

Tip

How to keep your computer virus free


Many people that I have helped with computer viruses had recently purchased new computers which have virus protection included in the software bundle. The problem with these virus protection programs is that the updates are only good for the first year. After that, you must pay a fee to continue to get virus updates.

Many consumers don't realize this and after the year is up, do not renew the membership with the anti-virus company, leaving their computer unprotected from incoming viruses.

So, if you purchased a computer over a year ago, be aware of this problem. You will need to pay the yearly fee to maintain your anti-virus updates or get another anti-virus software available on the market.

There are some anti virus programs that are free or low cost. I have found AVG to provide a good quality free anti-virus program for home users. You can access the download at http://free.avg.com/us-en/download-avg-anti-virus-free.

Also, remember to be aware of emails from senders that you are not familiar with. Also be very careful about opening attachments on any emails. Be sure you know who sent them to you. Even then, if your not sure, verify with the sender that they actually sent this attachment to you before opening it. Email attachments are one of the most common ways of spreading viruses.

So, be careful and happy surfing!

on Jan 25, 2010 | PC Desktops

1 Answer

I have been reading where XP is susceptible to malware and virus because it is not as safe as vista or windows 7. My question is: Dis this computer come with a free upgrade from XP to the nexr os?


I'm sorry but Microsoft does not provide free upgrades for your computer.
However, the security difference between XP and Vista is not far apart. As long as you have a good anti-virus program, you will be all set.
My recommendations, purchase a paid version of anti-virus for stronger protection such as : Prevx 3.0 antivirus
If you prefer a good free anti-virus (not as good as paid versions), use Microsoft Security Essentials.
Best regards,
abdiel
pc repair fort lauderdale

Nov 07, 2011 | HP Compaq Presario SR2011WM PC Desktop

2 Answers

I have a virus that has disabled everything on my computer - how do I get rid of it ? It showed up a few days ago and has locked out my ability to use internet or any program but it connects to a...


Unfortunately, this type of virus is actually a virus that is a result of the company that actually has you going to the website to install the anti-virus software, nice huh?
So, there is really only one 100% foolproof way of eliminating this virus and that is by formatting your Hard Drive and reinstalling windows. Now, if you have extremely valuabe information on that drive that you can't afford to lose, then you can perform a small trick. You can install a new Hard Drive in the #1 position of the Seriel Cable or PCMI Position #1 if an older PC. If you are not familiar with the inside of your PC, you'll need to take your PC to a local PC Repair shop and ask them to install a new Hard Drive and OS and pull the data off the old hard drive and have it copied over to the new Hard Drive. Sometimes this may not be possible, but it can't hurt to try. Then the infected drive can be formatted and you'll have 2 drives in your PC, your old one being just a great back up spare drive.
If you don't have such valuable data on the drive, then the process is much simpler. Just reinstall your Windows OS (Windows 7, Vista, XP) whatever version of Windows Software you have. You will need the original Windows OS installation disk if it is an OEM version of Windows, or go and purchase a Full version of Windows and install from the CD.
When you go to install Windows, you will be asked if you wish to format disk prior to installing, make sure you select yes. Then you drive will be formatted, automatically removing the virus, then reinstalling windows on newly formatted Hard Disk.

Hope that helps

Jul 16, 2010 | eMachines ET183105 PC Desktop

1 Answer

Upgrading from Windows ME too XP


give me your system configuration. for capable for install the xp

Jan 26, 2009 | Sony VAIO PCV-RX470DS PC Desktop

1 Answer

Problem with computer


Hi. I'm Azrul from Malaysia. Your windows installation might be corrupted and the system files might have been modified by a virus. Here is a possible solution for you:

Insert your Windows XP Setup disk in the CD rom drive. Set your boot priority to the cd rom. Wait for the option to repair your Windows XP installation. Do not format or reinstall. Just repair.

Dec 21, 2008 | PC Desktops

1 Answer

Video Drivers


The file “Windows/System/Drivers/mup.sys” is not actually causing the problem. It’s the next step after mup.sys that’s causing the computer to hang. That next step consists of the OS checking the registry files for plug and play devices.
Some causes are: new or defective hardware installed, corrupted registry, (caused by virus), defective or corrupted hard drive, just to name a few.
Try removing all devices attached to the computer like printer, web cam, flash drives, etc.
If your computer has a PCI or AGP graphics card AND your motherbrd has a VGA connector, remove the video card and use the one on the motherbrd.
If the above doesn’t work, try running “CHKDSK /P” from the Windows recovery console.



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Oct 18, 2008 | Dell OptiPlex GX260 PC Desktop

1 Answer

Changing the desktop properties in windows xp home edition


it happen due to spyware that enable active desktop, there will be html wallpaper with fake links. if this the case try anti spyware to remove it even if u disable active desktop it will appier next time when you restart.
try CCleaner
or Spybot

Dec 06, 2007 | Gateway 510H Pentium 2.4 GHz, 256MB RAM,...

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