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An apparently bogus virus protection software company has taken over my computer. I cannot access Task manager and reboots do not help. I even gave them a credit card assuming I could cancel later but then they said try back again in an hour.

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Hello. Immediately telephone your credit card company and report what is happening and cancel that card. Regarding your computer, turn it off and take it to your local staples or other computer store and have them repair it for you. Everytime you have it on until it is devirused, you risk having that bogus company doing you more damage. J.

Posted on Jun 01, 2010

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Posted on Jan 02, 2017

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Sir i want to know whether imfinity india pvt ltd noida sec-65 is fake company. how much time this company is running if not a fake company. please inform me as soon as possible. sir excel soft...


IMFINITY India pvt. Ltd. or Excelsoft technologies, NOIDA is one of the worst firm to work into.
They have absurd working atmosphere. Abusive behavioral environment and dominating nature of the management are their greatest assets. They make u work like an fool other than ur profile area. No timely salaries, No canteens, No work timings, No security for girls.
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Apr 10, 2011 | Computers & Internet

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How do I turn task manager ON?


Hi, It can be due to virus issue. Kindly have an Anti-Virus installed and then try.

Jul 15, 2010 | Microsoft Windows XP Professional SP2

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My toshiba tempro laptop doesnot shows anything on desktop including start menu and task bar. What shall i do now? How to scan my laptop for viruses on-line ?


1. Start the Computer in Last Known Good configuration by pressing the f8 key at startup.
2. Press CTRL+DEL+ALT key to get the Task Manager and click on File--->New Task and type explorer and check you can get the Task bar.
3. You can try performing the System Restore either in Safe Mode or in Normal mode(if task manager opens).
4. In the Task Manager, New Task enter %SYSTEMROOT%\System32\restore\rstrui.exe and try to restore the computer to last known good configuration.
5. if the Computer works in Safe Mode, you can install any anti virus or spy ware removal software and scan for virus/spy ware.
6. You can repair or reinstall the OS.

Jun 23, 2010 | Computers & Internet

3 Answers

An apparently bogus virus protection software company has taken over my computer. I cannot access Task manager and reboots do not help. I even gave them a credit card assuming I could cancel later but then...


Do not worry, The money you have paid is not lost but you can call your credit card company to dispute the charge and block all charges to that vendor so that the buggers won't get rich. As for removing the rougeware there is one very good software known as combofix that is excellent in dis-infecting your computer. It is a freeware that automatically does the job if you have a functional internet connection(as it has to download windows recovery console)
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Just run it and watch the fake anitvirus being wiped out of your comp. Once its done download malware bytes free anti-malware and give it a go. Perform a full system scan to ensure that nothing is left.
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
Once you are happy purchase a legit antivirus . I recommend Kaspersky anti-virus . I personally use it and its really good.

Jun 13, 2010 | Computers & Internet

2 Answers

I have a virus and need to fix. 1. How do I


reboot the computer and tap the F8 every second or two to get to safe mode (click here for details).
Not sure what virus you have, but I just had to remove "Security Tools" from a pc. I booted into Safe mode and ran MalwareBytes.
If you don't have virus protection download and install Windows Defender and Avast - both are free.

Feb 24, 2010 | Computers & Internet

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I've got a virus on my inlaws dell. It keeps


Remove any previously installed Spyware programs / download Malwarebytes Anti malware update off internet / disable Antivirus program and install.

Go to safe mode and access Malwarebytes / run through and remove all offending programs. Run a couple of times. Then reboot and run in windows.

Jan 07, 2010 | Dell Dimension 3000 PC Desktop

1 Answer

My computer started up normally, then nothing.


Hi,

It sounds like you have a virus riddled computer as well as no Anti virus protection either.

Try and get your desktop back this way >>>>>

Start task manager, in the top right hand corner of the window you will see File, click on that. Where it say's new task (Run), click on that and type in the box explorer and then hit the enter key.

Hopefully your desktop icons and task bar will return.

If they do return you will need to obtain some anti virus software.


You can get AVG 9 Free here >>>>>>>>





http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?part=dl-10044820&subj=dl&tag=button&cdlPid=11014801






Download and install this excellent free software and then perform a deep scan of the system for any and all viruses, malware and spyware.




If you can't get the desktop icons to return post back here straight away and tell me what operating system you are using, like XP, Win 2000/98 for example.


Good luck.

Nov 14, 2009 | HP Computers & Internet

1 Answer

Orkut virus


Grab these programs they're all free.
download and install then run them...

1. Regprot run the RPAdmin make it active and install
http://www.diamondcs.com.au/freeutilities/regprot.php

2. Anti-Virus from www.pctools.com (free version one)
Run number 2 first it will update and scan the system.

3. Threat Fire from www.pctools.com (free version one) this adds another layer of protection from viruses, spyware and malware.

4. Firewall Plus from www.pctools.com (free version one)

These will run on Server, XP and Vista.

Jul 31, 2008 | Microsoft Office Outlook 2003 for PC

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Task manager


Hi,

If you are certain that you are logged on as administrator or has administrator privileges, then a virus is preventing your opening of the Task Manager. Additionally, the same virus is likewise preventing access to the Folder Option and the MSCONFIG function.

Of course the correct solution would be to run a full deep virus scan and delete detected ones. You can also try running RRT.exe to force access to the above functions.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Mar 29, 2008 | Microsoft Windows XP Professional

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