I have now had 2 base units develop the same problem. There is a weak (low volume) dial tone, but the phone won't dial out. It is like the phone can no longer generate the voltage required to dial. I can still make out some of the line messages (when it times out I can hear the faint "hang up and dial again" message. Thought this might have been due to a voltage spike, but the second unit has been on sure protection since we got it. Any ideas?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.
The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
There is a
problem either with the Line Interface Unit (LIU, also known as the
fax/phone line connector) or the fax hardware, because the unit is
having problems sending or receiving faxes. The unit may hang on
"Initializing." This document explains how to troubleshoot the LIU and
Please perform the following:
Front panel hangs on "Initializing"
Pull the power cord connector from the back of the base unit to recover from the error.
Unplug the LIU from the back of the
ADF. It is located on the left side (facing it), and is where you plug
in the telephone lines.
Plug the power cord back in, power it up, and see if it hangs without the LIU inserted.
If it does not hang without the LIU
inserted, power the unit down, plug the LIU back in, and power it back
up. If it hangs, the LIU is faulty.
If it does hang without the LIU attached, unplug the ADF from the base and see if it hangs. If it does, the base is faulty.
Testing the LIU
The primary test for the LIU is whether or
not you get a dial tone. Sometimes, you need to re-seat the phone line
several times to get a good connection. If after trying the things
below, there is still no dial tone, or initialization hangs, the LIU may
need to be replaced.
Verify that the phone line is connected directly from the wall jack to the plug in the LIU that says "To Wall Jack."
Verify that the LIU is plugged
securely into the product. If it is not, there will be a message at
power-up saying the LIU is not connected. If it is, the date and time
If the LIU was re-seated, cycle the power on the unit. The unit should display the date and time.
Unplug all other accessories, like a
telephone answering machine or modem. If the LIU appears to work fine
after unplugging them, these accessories may be interfering.
Place a document in the Automatic Document Feeder (ADF). The display will flash "Document Loaded."
Press Start Fax to verify there is a dial tone. If so, try sending a fax.
If there is not a dial tone, unplug
the product from the wall jack, and plug in a regular telephone to
verify there is a dial tone at the wall jack.
If there is no dial tone on the telephone, the wall jack or phone line may be faulty
Weak or Hard to Hear Audio (From the Uniden Manual) If the caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak.
Try adjusting the volume of the earpiece (see page 36) or the audio tone
Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder.
is your unit is new?or your battery is new?if not,then it is probably your battery is weak.you cant say that a battery is GOOD if it still accepting a charge when you are going to charge...let me say that even if a power is stored on it ,you still can't say that it is still good.Becoz when a battery is weak,its current or ampere will become lower than the given specification when it was new.Thus,when a current is low,a batery can no longer supply the exact needs of the unit during the time of conversation,and thats the reason why it will shut down in just almost a minute of conversation even you know that it was fully charged .
1) When the phone is in standby mode, press and hold the caller id/menu key. 2) Press the vol/ / key three times to select Dial. 3) Press the select key to toggle between Tone and Pulse. 4) Press the end key or return the handset to the base unit to complete the setting. The handset returns to standby mode. This phone also has a feature that allows you to use Pulse dialing to make calls, but allows you to switch to tone dialing for automated systems (like “Please Press 1 for English) here are the steps for that: Initially make your call with the pulse dialing mode. Once your call connects, press the */tone key. Enter the desired number. These digits will be sent as tone dialing. Once the call ends, the tone mode is canceled and pulse dialing mode resumes.
Base unit ringer tone (use either the handset or the base unit) Make sure the base unit is not being used. Setting the base unit ringer tone by using the 4 Select the desired ringer tone by pressing [d] or [B]. • The handset will ring and the ringer tone will change. If the ringer volume has been turned off, the handset will not ring • You can also select the ringer tone by pressing  to . 5 Press Save, then press [OFF]. Press VOLUME [<] or [>], then select the desired ringer tone by pressing  to .  to  : Bell ringer patterns  to  : Melody patterns • After pressing VOLUME [<] or [>], the base unit will ring using the current ringer tone. • The base unit will ring and the ringer tone will change. • To stop ringing, press [STOP]. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press Select. 3 Scroll to “Set base unit” by pressing [d] or [B], then press Select. 4 Press Select at “Ringer tone”. 5 Select the desired ringer tone by pressing [d] or [B]. • The base unit will ring and the ringer tone will change. If the base unit ringer volume has been turned off, the base unit will not ring • You can also select the ringer tone by pressing  to . 6 Press Save, then press [OFF].
This Can Be Found On Page 17 And 18 Of The User Guide.
If You Do Not Have The User Guide It Can Be Downloaded Here http://support.radioshack.com/support_phones/doc73/73355.pdf