Question about Yahoo Messenger

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My yahoo messenger does not sign in,why? my internet connection is well but messenger show me troubleshooting i try 4 long time but it also show that troubleshooting ,so what i have 2 do 4 this

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My yahoo messenger does not sign in,Why?my internet connection is well but my yahoo messenger always show the Troubleshooting,what we need to do now! please help.....

Posted on Oct 02, 2011

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Visit the sign-in troubleshooting help page and read each section. Follow directions where needed.

Posted on Jun 01, 2010

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My yahoo messenger does not sign in,why?
my internet connection is well .i can ecess to other site .but messenger show me troubleshooting
i try 4 long time but it also show that troubleshooting ,so what i have 2 do 4 this
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Posted on Jul 07, 2011

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1 Answer

Yahoo messenger unable to detect internet connection when signing in


Check the proxy settings inside of Yahoo messenger. It may vary by version, but it should be similar to: http://help.yahoo.com/l/e1/yahoo/messenger/messenger9/notices/ms9taconproxyserver.html

Also make sure that your not behind a firewall or personal firewall that is blocking the port 5050 outbound.

Feb 13, 2012 | Yahoo Messenger

2 Answers

My problem is i cant sign in to yahoo messenger even though i have an internet connection. i don't know whats the problem, please help me..i try it many times to sign in. i try to troubleshoot but...


For the beggining try to sign in from the webinterface: Yahoo Mail. If it works, then changing connection options for your messenger. It could have changed. If it doesn't work try to reinstall Yahoo Messenger. Good luck.

Jun 16, 2011 | Yahoo Messenger

3 Answers

I can not sign in into yahoo messenger.


Did you type your password? or describe exactly by y you can't sign into yahoo? whats the error that tells you when you try sighning in?

Apr 19, 2011 | Yahoo Messenger

1 Answer

When i am trying to login in my yahoo messanger. it opens a window of troubleshooter when i clicked on it. it shows the checking the virtual ip servers .. after that it shows the...


Click the "Messenger" menu in Yahoo! Messenger and select "Connection Preferences."
2. Enable the "No network detection" option and then click the "OK" button at the bottom of the window.
3. Yahoo! Messenger will ask you if you want to sign in again with your new proxy settings. Click the "OK" button.
4. Enter your Yahoo! ID and password and click the "Sign In" button.

you may have a registry problem download registry cleaner reginout to fix the issue

Dec 12, 2010 | Yahoo Messenger

1 Answer

I kept having the same problems with YM. Every time i tried to sign in, it won't let me sign in. it's about yahoo! messenger troubleshooter and It said " We can't let you sign in". I am sure it was not...


Click the "Messenger" menu in Yahoo! Messenger and select "Connection Preferences."
2. Enable the "Firewall with no proxies" option.
3. Select the correct Internet connection type and country from the pull-down menus.
4. Click the "OK" button at the bottom of the window.
5. Yahoo! Messenger will ask you if you want to sign in again with your new proxy settings. Click the "OK" button.
6. Enter your Yahoo! ID and password and click the "Sign In" button.

The above configuration works in most situations. (However, if you connect in this way, you won't be able to use the Voice feature.) If this configuration doesn't work, follow these steps:

1. Click the "Messenger" menu in Yahoo! Messenger and select "Connection Preferences."
2. Enable the "No network detection" option and then click the "OK" button at the bottom of the window.
3. Yahoo! Messenger will ask you if you want to sign in again with your new proxy settings. Click the "OK" button.
4. Enter your Yahoo! ID and password and click the "Sign In" button.

If neither of the above options work, you're probably behind a firewall or proxy server that requires you to enter its address. Follow these steps:

1. Click the "Messenger" menu in Yahoo! Messenger and select "Connection Preferences."
2. Enable the "Use proxies" option.
3. Enter your firewall or proxy server's address and port number. Contact your network administrator (if you're at work), or your Internet service provider (if you're at home) to determine the correct firewall and proxy settings.
4. Click the "OK" button at the bottom of the window.
5. Yahoo! Messenger will ask you if you want to sign in with your new proxy settings. Click the "OK" button.
6. Enter your Yahoo! ID and password and click the "Sign In" button. use registry cleaner reg in out to solve registry error for messenger

Sep 13, 2010 | Yahoo Messenger

1 Answer

Could not sign in yahoo messenger in some cases.


If your firewall is enable, please disable this to establish the signal from the internet.

If you wanted to sign in with your Yahoo Messenger in just a second you will need to improve its connection.

The easiest way for you to establish a good connection is to upgrade your Windows Internet Explorer. In case you didn't know Yahoo Messenger rely its connection from Internet Explorer.

The best suggestion to improve the connection of your Yahoo Messenger is to upgrade the Internet Explorer of your computer. Compatible to the system software you are currently using. (Example if your operating system is windows vista, Install Internet Explorer 8 for Windows Vista)
After you upgrade your Internet Explorer, uninstall the yahoo messenger on your computer and then reinstall again. After doing this, restart your computer and try to log in. You will surely see the difference.

These are the link files that you will need to upgrade.
Click it to save.
1. Internet Explorer8 (winXP, winXP-64, winVista, winVista-64) - select your operating system and download IE8
2. Yahoo Messenger 10 - download and install this after you remove previous version of yahoo messenger on your computer

(Note: if you are using different web browser, It doesn't matter. Install Internet Explorer 8 and just don't default it as your web browser)

There is also a helpful tip on how to solve Yahoo Messenger Trouble Connecting issues.
Visit this link http://www.fixya.com/support/r5025589-easiest_way_solve_yahoo_messenger

Try this one. you will surely like the outcome.

Please comeback and give me some ratings if your connection is establish.

Thank You for using Fixya.

Apr 30, 2010 | Yahoo Messenger

4 Answers

We can't sign you in to yahoo! Messenger.There might be a problem with your Internet connection. Make sure your computer is connected to the internet. Click Troubleshoot to begin a series of tests to try...


1) Yahoo are concentrating their efforts to resolving sign-in issues with Messenger 10. You may have to upgrade to this version if you cannot resolve your problems and make use of the troubleshooting software - even if you want to retro install an older version later.
2) users who opt for a default browser other than IE may be neglecting to keep IE up to date unaware that IE plays a crucial part in the running of Yahoo Messenger. I use Firefox as my default but note the amount of cleaning in IE when I run ccleaner.
3) Start your trouble shooting with a clean browser
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.
http://www.filehippo.com/download_ccleaner/
4) It will be worth making IE your default browser while you troubleshoot
5) Download the latest IE from Microsoft
http://www.filehippo.com/download_internet_explorer/
6) Ensure 'work offline' is unchecked :- > Tools - uncheck Work Offline.
7) Update your support software for IE using the links on this page
http://help.yahoo.com/l/us/yahoo/messenger/messenger10/notices/mstabuguqscripterror.html
After updating check you do not have old versions of Flashplayer, Shockwaveplayer and Java running alongside the latest - this can cause conflicts
Start / control panel / programs
delete any old versions
8) If your log-in fails, interrogate the troubleshooting log for 'failed items'
Two Yahoo servers are used for initial log-ins
The log-in server checks your username and password are correct
If this has 'failed' check your IE can access a secure website by signing in here
https://login.yahoo.com/
No luck? check IE settings >Tools > Internet options > Connection tab > LAN > 'Use a proxy server for your LAN' > Advanced - Under 'Proxy address to use' check the info in 'Secure' and 'Port' are correct > OK for each window.
The connection server helps find the right location to synchronise with other servers- if this shows 'failed' change your YM settings to connect via a proxy.This can be done from the menu on the sign in page > Messenger > Preferences > Connection -adjust settings > Apply > OK
If all else fails - try dis-abling your firewall and do a test sign in.

Jan 09, 2010 | Yahoo Messenger

2 Answers

I am unable to sign in yahoo messenger. I am using yahoo messenger 9.0 version. After signing in it says problem signing messenger, try again.


1st sorry 4 my poor English.
if you have problem to sigin Yahoo Messenger(YM) . 1st you check the internet explore(IE)is working correctly. most of the time it don't work. (but Firefox,chrome,Gtalk,etc..etc.. are works correctly)
so go to IE ->Tools->Internet options->Connections->LAN Settings-> Check Automatically Detect settings and uncheck other options (See the Screen shot below).
Now IE and YM will work fine....

6a364ef.jpg

Sep 16, 2009 | Yahoo Messenger

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